[imported_tickstoryParticipant July 8, 2013 at 11:46 am Post count: 1479]

in reply to: Tickstory Info EA & Automatic Updates #19063

Hi Trader2384,

Tickstory does not require a connection to the broker (except when you’re generating your own MT4 settings). If you wish to prevent automatic live-updates, just rename the ‘liveupdate.exe’ to ‘liveupdate1.exe” (or the like) to prevent this from happening. It can then be run manually as required.

Hope this helps.

[imported_tickstoryParticipant July 8, 2013 at 10:57 am Post count: 1479]

in reply to: MT4 export settings #19066

Hi Trader2384,

That’s correct – if you want to get the settings from your broker, you’ll need to run the Tickstory EA on a MT4 instance that is connected to your broker. This will ensure that all the settings such as Lot size are taken from the server.
You can then load the settings into Tickstory and save them as default.

Hope this helps.

[imported_tickstoryParticipant July 7, 2013 at 10:11 pm Post count: 1479]

in reply to: Backtesting Gold #19065

Hi Trader2384,

There is currently a known issue that is occurring in v0.9.1 and will be fixed in the next version which should be available shortly.
Please refer to this post:

viewtopic.php?f=4&t=203

Thanks.

[imported_tickstoryParticipant July 7, 2013 at 10:07 pm Post count: 1479]

in reply to: Translation / Language #19036

Thanks for the offer, Ralf. We are currently getting assistance for brushing up the German version but will definitely contact you if the need arises!

Regards.

[imported_tickstoryParticipant July 7, 2013 at 10:05 pm Post count: 1479]

in reply to: Weekend #19050

Hi Ralf,

Because there is no trading on the weekend in the Dukascopy Forex market, there is no data and therefore what you see is correct. The option is available for those who wish to filter or include the weekend bars as appropriate for them.
Further discussion on the feature is here:

viewtopic.php?f=4&t=46&p=154

Regards.

[imported_tickstoryParticipant July 5, 2013 at 10:37 pm Post count: 1479]

in reply to: v0.9 Released! #18884

Hi bpv4574,

Appreciate if you could post your question in English so we can assist.

Thanks.

[imported_tickstoryParticipant July 5, 2013 at 10:32 pm Post count: 1479]

in reply to: Settings window files obscured on MT4 tab #19049

Hi Mike – understand what you’re saying and we will look at adding a tool-tip or the like. Widening the window isn’t really a solution since what may be sufficient for one person will undoubtedly not be sufficient for another.

Regards.

[imported_tickstoryParticipant July 5, 2013 at 10:28 pm Post count: 1479]

in reply to: How to export data to Metatrader #19045

Hi Mike,

Regardless of whether you are exporting or downloading data, Tickstory will store the tick data on your local hard-drive (from the date range you have specified). When you next require the data it will simply check your hard-disk for the information. If you have not specified that symbol/date range before, it will download it from the internet.

This post goes into some detail to explain the logic:

viewtopic.php?f=5&t=22

The download logic is also explained in the user manual, so appreciate if you can take a moment to read it and let us know if there are still questions unanswered.

Hope this helps.

[imported_tickstoryParticipant July 5, 2013 at 9:57 pm Post count: 1479]

in reply to: Settings window files obscured on MT4 tab #19047

Hi Mike,

Thanks for the suggestion – we’ll look into a way around this, although don’t you know the correct path by having selected it in the ‘folder selection’ screen?

Regards.

[imported_tickstoryParticipant July 5, 2013 at 9:53 pm Post count: 1479]

in reply to: MT4 Build 500 files #19030

Hi John – could you please provide the executables on a file share site and we will have a look. The launcher was tested on Builds 500 and 509 so there must have been additional changes in-between.

Thanks.

[imported_tickstoryParticipant July 5, 2013 at 9:32 am Post count: 1479]

in reply to: MT4 Build 500 files #19028

Hi Johntiror,

Generally speaking we will try to support any “mainstream” builds that have been released, however if you have a Build 509 from a broker the executables should not differ from the Build 509 we use.

Regards.

[imported_tickstoryParticipant July 5, 2013 at 5:14 am Post count: 1479]

in reply to: How to export data to Metatrader #19043

Hi Mike,

The easiest way to export to MT4 is by right-clicking on the instrument and selecting “Export to MT4”.
You can read further in the Help file (http://www.tickstory.com/help/tickstorylite) or by simply pressing the F1 key in the application.

Hope this helps.

[imported_tickstoryParticipant July 5, 2013 at 1:58 am Post count: 1479]

in reply to: 0.9.1.0 cant run mt4 build 509? #18985

Hi Adibi83,

Thanks for letting us know how you fixed your issue. We will look into resolving this.

Regards.

[imported_tickstoryParticipant July 5, 2013 at 1:55 am Post count: 1479]

in reply to: MT4 Launch Issue (Build 500) #18775

Hi John – please read this topic carefully to see if it resolves your issue:

viewtopic.php?f=4&t=204

Thanks.

[imported_tickstoryParticipant July 5, 2013 at 1:51 am Post count: 1479]

in reply to: Too big FXT? #18960

Hi John – please follow the link in the post above. This discussion topic lists possible workarounds to the limitation.

Thanks.

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