Home › Forums › Tickstory Lite › Issue/Bug tracking › 0.9.1.0 cant run mt4 build 509?

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  • Author
    Posts
  • Jolrael
    Participant
    July 2, 2013 at 9:25 am
    Post count: 2
    #17860

    Hello

    I have a problem with lunching mt4 (XEMARKETS) build 509. This is only me or i need to downgrade?

    imported_tickstory
    Participant
    July 2, 2013 at 12:16 pm
    Post count: 1479
    #18979

    Hi Jolrael,

    The launcher has been tested on Build 509. From the error message you have posted, it looks like you have not been recognised as a ‘friend’ which is why the launcher is not working. If you have already pressed the ‘Like’ button, please restart the application and try again.

    Thanks.

    Jolrael
    Participant
    July 2, 2013 at 2:03 pm
    Post count: 2
    #18980

    Working now! :mrgreen:
    thank you very much!

    adibi83
    Participant
    July 2, 2013 at 8:06 pm
    Post count: 7
    #18981

    Hi

    I have the exact same problem with build 509 and that’s after I pressed the “like” button… what should I do?

    TX

    imported_tickstory
    Participant
    July 3, 2013 at 11:22 am
    Post count: 1479
    #18982

    Hi adibi83,

    Could you please tell us if the “star” icon in the top-right is gold? Does it acknowledge you’re a friend when you click on it? If not, the most likely issue is that you did not click the ‘Keep me logged in’ check-box when logging in. Of course, you should also be clicking on the ‘Like’ button at the top-right of the application.

    Also, once you have pressed ‘Like’ please restart the application before trying the launcher again.

    Please let us know if this resolves the issue.

    Jolrael – thanks for letting us know you solved the issue!

    Thanks.

    adibi83
    Participant
    July 4, 2013 at 6:52 pm
    Post count: 7
    #18983

    Well, I’m trying to, but every time I push the “like” button it opens a blank web page and nothing happens… tries to copy the link and open the URL via other browsers but it did not work.

    Any suggestions?

    adibi83
    Participant
    July 4, 2013 at 6:59 pm
    Post count: 7
    #18984

    OK I know what the problem was and maybe you should post it because it’s a little bug: before you press the “like” button make sure that your default browser is Internet Explorer. Mine was Chrome so it didn’t work.

    Cheers….

    imported_tickstory
    Participant
    July 5, 2013 at 1:58 am
    Post count: 1479
    #18985

    Hi Adibi83,

    Thanks for letting us know how you fixed your issue. We will look into resolving this.

    Regards.

    Tomi
    Participant
    July 16, 2013 at 11:12 pm
    Post count: 3
    #18987

    Hello Guys, a i cant make my little star gold/yellow. I tried IE as default, but still no good, Anyway i use Chrome.
    Please help!

    imported_tickstory
    Participant
    July 17, 2013 at 2:42 am
    Post count: 1479
    #18988

    Hi Tomi,

    Does a Chrome or IE browser pop-up when you hit the ‘Like’ button? Can you please confirm you check the ‘Keep me logged in’ button?

    Thanks.

    Tomi
    Participant
    July 18, 2013 at 12:32 am
    Post count: 3
    #18989

    Yes, there was a pop up window when i first liked tickstory. But i dont remember the “keep me logged in” button. I tried to unlike tickstory, make ie as default browser, then like tickstory again in tickstory, but there wasnt any popped up window anymore 🙂 just the “i love you, you love me” text 😀

    imported_tickstory
    Participant
    July 18, 2013 at 11:31 am
    Post count: 1479
    #18990

    Hi Tomi,

    The “Keep me logged in” check-box is present on the Facebook login page. If you don’t have this checked, the system cannot recognise you as a friend.
    Could you please try again while ensuring the check-box is checked?

    Thanks.

    Tomi
    Participant
    July 20, 2013 at 8:03 am
    Post count: 3
    #18991

    Guys, everything is ok now, my star is gold 😀
    Thank you very much, great support!

    imported_tickstory
    Participant
    July 22, 2013 at 1:46 am
    Post count: 1479
    #18992

    Great news! Thanks for letting us know you solved it, Tomi.

    jmeel
    Participant
    July 29, 2013 at 1:15 am
    Post count: 1
    #18993

    it not work with new Metatrader above 500, I calck on Facebook but icon not avtive my brwoser Gogle Chrom and firefox because internet expkorer not work on my Compter , already I click facebook and Tweeter in your web , Pls. Help me to solve this problem

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