[imported_tickstoryParticipant July 26, 2013 at 2:24 am Post count: 1479]

in reply to: FXT times #19148

Hi Kiwimango,

The content of the FXT files are exactly the same in terms of the market data, the only thing that differs is the header which describes the time-frame.

Hope this helps.

[imported_tickstoryParticipant July 26, 2013 at 1:08 am Post count: 1479]

in reply to: Enter and exit #19151

Hi FXJungle,

Could you please give a screenshot of what you are seeing so we can assist you to troubleshoot. Appreciate if you could show:

1) A screenshot of the application after you start up
2) A screenshot of the Facebook login screen and the face that you have pressed the ‘Like’ button
3) A screenshot of the application after you click ‘OK’.

Thanks for your help.

[imported_tickstoryParticipant July 26, 2013 at 1:00 am Post count: 1479]

in reply to: Problems launching MT4 #18819

Hi ExperiencedTester,

Please make sure that the star in the top-right hand-side of the application is gold. If it is not, then it means that it has not recognised your ‘Like’ and you should click on it again (it may be that the login expires after some time which causes this issue).

Please let us know how you go.

Thanks.

[imported_tickstoryParticipant July 23, 2013 at 11:05 am Post count: 1479]

in reply to: Shortage of data after .FXT converting #19147

Hi Tidebackup,

From your screenshot it appears you are trying to download the data for the current trading day. Dukascopy does not make the current day’s data available until the next day.
Please adjust your date range accordingly and you will not see this error message.

Hope this helps.

[imported_tickstoryParticipant July 23, 2013 at 11:02 am Post count: 1479]

in reply to: Historical data date range for Dukascopy data #18705

Hi Simoncs,

As far as we are aware, not all the symbols that are available on the Dukascopy website are available for general download. Are the symbols you mention are available in the JForex platform? If so, it may be possible to get this data.

Regards.

[imported_tickstoryParticipant July 23, 2013 at 10:59 am Post count: 1479]

in reply to: Export to MT4 metatrader leverage setting #19128

Hi Ianbong,

Yes, the back-tester will use the settings that are used in your exported file.

Regards.

[imported_tickstoryParticipant July 22, 2013 at 9:12 am Post count: 1479]

in reply to: TickstoryInfoExpert not writing #19132

Hi Ianbong,

Glad you figured things out. For other users reference, they can find more about resolving the issue here:

viewtopic.php?f=4&t=65

Regards.

[imported_tickstoryParticipant July 22, 2013 at 8:52 am Post count: 1479]

in reply to: Invalid location error when selecting default MT4 location #19135

Hi Ianbong,

All the system does to recognise a “valid” MT4 installation is check for the presence of a server directory within MT4Installationhistory* that contains a ‘symbol.sel’ file. This file is created by Metatrader when it has first been started.
Please check that such a directory/file exists (other than the directory called ‘default’ which is ignored).

Hope this helps.

[imported_tickstoryParticipant July 22, 2013 at 8:39 am Post count: 1479]

in reply to: like to import pepperstone tickdata #19127

Hi Tnickel,

Thanks for your suggestion. We are working on a feature to import CSV & other delimited formats.

Kind regards.

[imported_tickstoryParticipant July 22, 2013 at 8:36 am Post count: 1479]

in reply to: Shortage of data after .FXT converting #19145

Hi Tidebackup – unfortunately it’s hard to tell from the screenshot whether the data range is missing or whether your EA has only decided to trade during these periods.
Could you please check the MT4 History Center and firstly establish whether the dates you mention exist? If so, the next step would be trying to export some CSV tick data of the missing range – does it produce any output?

Thanks.

[imported_tickstoryParticipant July 22, 2013 at 1:48 am Post count: 1479]

in reply to: Invalid location error when selecting default MT4 location #19136

Hi Ianbong,

Have you run MT4 at least once before attempting to configure your folder location in Tickstory?

Thanks.

[imported_tickstoryParticipant July 22, 2013 at 1:46 am Post count: 1479]

in reply to: 0.9.1.0 cant run mt4 build 509? #18992

Great news! Thanks for letting us know you solved it, Tomi.

[imported_tickstoryParticipant July 21, 2013 at 11:36 pm Post count: 1479]

in reply to: Thank you tickstory! #19129

Hi Dudest,

Thanks very much for taking the time to provide your nice comments. It’s this kind of feedback that makes the effort worthwhile!

Hope to see you around the forums again 😉

Regards.

[imported_tickstoryParticipant July 18, 2013 at 11:31 am Post count: 1479]

in reply to: 0.9.1.0 cant run mt4 build 509? #18990

Hi Tomi,

The “Keep me logged in” check-box is present on the Facebook login page. If you don’t have this checked, the system cannot recognise you as a friend.
Could you please try again while ensuring the check-box is checked?

Thanks.

[imported_tickstoryParticipant July 17, 2013 at 8:02 am Post count: 1479]

in reply to: MT4 not launching from Start menu or via TS #19117

Hi Blott,

The issues you are having are not due to Tickstory so I am sorry we are unable to assist.
The launcher only does 2 things:

1) Run the terminal.exe in the Metatrader directory and
2) Prevents the over-writing of FXT files during the back-test.

The launcher error you mentioned in your post has been discussed here: viewtopic.php?f=4&t=204 and is because you need to have a supported MT4 Build or be a ‘Friend of Tickstory’ to extend capabilities.
If you are having issues relating to charts, formatting or any other MT4 function, I suggest you consult the MT4 manual.

Thanks.

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