Forum Replies Created

Viewing 15 posts - 331 through 345 (of 1,458 total)
  • Author
    Posts
  • imported_tickstory
    Participant
    Post count: 1479

    Hi Alex,

    You can download MT4 Build 725 from here:

    [hide:i8wy3elu]http://www.tickstory.com/files/Metatrader.765.zip[/hide:i8wy3elu]

    You will need to overwrite the included files with those in your installation folder. Make sure you have made any appropriate backups before doing this as some people have reported that they have come across issues.

    Regards.

    imported_tickstory
    Participant
    Post count: 1479

    Hi,

    Attached is a screenshot of the visual tester for the date you mention – 17th June 2013 – for EURUSD in M30 time-frame and using ‘MACD Sample’ EA. No time shift was applied to the data export so all times are in UTC (I note you haven’t mentioned whether you have applied any time-shift, so I’ll assume this must be the reason for your 3 hour difference). As you can see, the 8am bar matches exactly with the raw data.
    The chart has been run through the back-tester in visual mode and for the bar you mention, it corresponds to the underlying MT4 history center for M30 (see screenshot).

    It is still not clear how we can assist you further without debugging your indicator. As such, you will need to provide sufficient information for us to reproduce the issue without requiring us to debug custom code. The first step is to isolate all custom code that may be causing the issue you are having and, if you are suggesting that Tickstory data is incorrect, identify which part of that data is incorrect (via print statements, etc). This is what we would need to do if we were to assist further (and again, as mentioned, we do not have the capacity to assist in this way). If you can clearly demonstrate there is an issue with the exported data then we can investigate further.

    Thanks for your cooperation.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    Glad to hear that you solved the issue (and glad I helped!).
    As far as I am aware, deleting the content of the WebInstall/mt4cli directory will prevent MT4 auto-updates. If you find any more solutions, please feel free to comment on the related thread (viewtopic.php?f=4&t=681).

    Kind regards.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    Apologies – the link should be fixed now.
    Unfortunately the most recent full installation we have is 509 which you can find here:

    http://www.tickstory.com/files/MetaTrader%20509%20Full.zip

    Hope this helps.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    You can download the executable files for Build 765 from here:

    http://www.tickstory.com/files/Metatrader.765.zip

    I suggest you revert back to this build if you are continuing to have difficulties.
    You can find some hints on how to prevent auto-update on this thread:

    viewtopic.php?f=2&t=683

    Hope this helps.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Jollydragon,

    As mentioned, we simply don’t have the capacity to debug through each of the EA code samples we receive. Not only is it extremely time-consuming, but while custom code is still in the picture there are too many variables that make it hard to identify where the issue lies.
    If you think there is a problem with the data, could you please isolate the details so we are able to work with actual exported data rather than an EA. There can only be two causes if Tickstory is giving you the wrong back-test results: 1) The exported data is incorrect or 2) the MT4 broker information is incorrect. In both cases, you should be able to identify the point at which your EA is not taking a correct trade. From there, it should be possible to pinpoint a specific date/time of the bar data and/or parameters that are incorrect which we then can investigate further.

    Thanks.

    imported_tickstory
    Participant
    Post count: 1479

    Hi – the launch issue is being tracked here:

    viewtopic.php?f=4&t=681

    Regards.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    Make sure you have specified the MT4 installation folder and started MT4 manually at least once.
    WRT the Build 825 launch issue, this is being tracked here:

    viewtopic.php?f=4&t=681

    Thanks.

    imported_tickstory
    Participant
    Post count: 1479
    in reply to: v1.5 Released! #20068

    Hi Rever27,

    This issue is being tracked here:

    viewtopic.php?f=4&t=681

    Regards.

    imported_tickstory
    Participant
    Post count: 1479

    Hi MichaForex,

    It appears the latest build may require a launcher update. We are tracking the issue here: viewtopic.php?f=4&t=681

    Regards.

    imported_tickstory
    Participant
    Post count: 1479

    Hi bohannonleo71,

    We are currently looking into this and will update this thread when we have some news.

    Regards.

    imported_tickstory
    Participant
    Post count: 1479

    Hi London,

    Have you tried the suggestion above? Press the ‘launch’ button again once MT4 has fully loaded.

    Regards.

    imported_tickstory
    Participant
    Post count: 1479
    in reply to: v1.5 Released! #20067

    Hi Rpg,

    Yes there will be a new version coming. We are rebuilding Tickstory from the ground-up and it’s taking some hard work. If you haven’t already, please ‘Like/Follow’ us on Facebook and Twitter to keep up-to-date with information as it happens.

    Kind regards.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Tickroll,

    Thanks for touching base. We’re still in the thick of developing the new generation of Tickstory. Our best estimate for the new version is that we hope to have it in beta form in the coming months. If you haven’t already, please ‘Like/Follow’ us on Facebook or Twitter to get further information when it comes to hand!

    Kind regards.

    imported_tickstory
    Participant
    Post count: 1479
    in reply to: BUG:SelectedIndex #20689

    Hi,

    If you first screenshot, no, you don’t need to assign any launch parameters if you don’t have any.
    We can’t reproduce the error you’re getting from the option shown on the second screenshot. Ensure you have .NET v3.5 SP1 installed on the machine.
    If you are still having issues, perhaps you can try temporarily switching your regional settings to English to see whether this might have some effect?

    Regards.

Viewing 15 posts - 331 through 345 (of 1,458 total)