[imported_tickstoryParticipant May 20, 2013 at 12:35 pm Post count: 1479]

in reply to: Translations? #18605

Hi Skipper,

We’ve sent you the translation files to your private email.

Thanks for the help!

[imported_tickstoryParticipant May 18, 2013 at 7:21 am Post count: 1479]

in reply to: Mt4 chart #18828

Hi Nefeli77,

Sounds like an MT4 specific issue you are having so not sure if we can assist. Just make sure you have the ‘visual’ mode selected before you start your back-test. You usually don’t need to ‘open’ the chart because it will automatically open a chart to show you the results in real-time.

Regards.

[imported_tickstoryParticipant May 18, 2013 at 7:04 am Post count: 1479]

in reply to: v0.9 Release Candidate available #18784

Hi Dex & Neowave,

Thanks for your offers to add/refine to our language support. We will PM you with some details shortly.

Kind regards.

[imported_tickstoryParticipant May 18, 2013 at 6:10 am Post count: 1479]

in reply to: v0.9 Release Candidate available #18783

@slk wrote:

Thank you for the release. I have not faced the problems (basecommision, not enough money … )

That’s great news, appreciate the feedback, Slk!

[imported_tickstoryParticipant May 18, 2013 at 5:04 am Post count: 1479]

in reply to: wine #18829

Hi mrmedia,

Tickstory is written in Microsoft .Net. You will need at least .Net version 3.5 to run the app.

We haven’t tested Tickstory on Wine, but we believe it should install ok. Please let us know how you go with the installation and running of the app, along with any errors you encounter, and we can advise how to proceed.

Thanks for your interest in Tickstory!

[imported_tickstoryParticipant May 18, 2013 at 4:42 am Post count: 1479]

in reply to: Adding recent tick data #18810

Hi emmarita,

Good to know that Tickstory has been useful to you!

Downloading more recent data is no problem – as you correctly stated, it simply adds to the data that is already there.

As for the MT4 export, you will need to export the entire period again. This is because any subsequent exports will clear the previous .fxt and .hst files and recreate them in the period you select on the Export to MT4 screen.

Please let us know if you encounter any other issues.

[imported_tickstoryParticipant May 17, 2013 at 8:49 am Post count: 1479]

in reply to: Problems launching MT4 #18813

Hi Tradexfol,

We currently do not support Metatrader builds 483 and 500, so please use an older build.

Please let us know which Tickstory version you are using as well as the last Metatrader version that the launch function worked for. Once we have this information we can help you further.

Thanks!

[imported_tickstoryParticipant May 16, 2013 at 11:12 pm Post count: 1479]

in reply to: Save user specified download settingsDown #18807

Hi bluebox,

Thanks for your interest in Tickstory!

Currently we do not have a feature to save your preferences on the data export screen. We will add this to the list of user requested features and update this thread if it becomes available in a future release.

[imported_tickstoryParticipant May 14, 2013 at 1:22 pm Post count: 1479]

in reply to: v0.9 Release Candidate available #18780

Hi lam200017,

If clicking the link isn’t working, please try to right click on the link and select “Save As”, “Save link as…” or “Save target as…” (depending on your browser).

If this does not fix the issue, please let us know which browser you are using to download the file and we will investigate further.

Thanks for your interest in Tickstory!

[imported_tickstoryParticipant May 12, 2013 at 3:35 am Post count: 1479]

in reply to: MT4 Launch Issue (Build 500) #18771

Hi there,

Please refer to the following post if you wish to downgrade your MT4 terminal:

viewtopic.php?f=4&t=173

As per our recommendation, you should install a MT4 version specifically for back-testing which will avoid automated upgrades and therefore wont cause interruptions to your testing.

We unfortunately don’t have an ETA of when the launcher will be updated at this moment.

Hope this helps.

[imported_tickstoryParticipant May 12, 2013 at 3:23 am Post count: 1479]

in reply to: mt4 build 489 #18739

Hi Boji – I’m not sure what error you are getting but you can try one of the links listed on that page:

(link removed due to expiry)

Hope this helps.

[imported_tickstoryParticipant May 10, 2013 at 11:20 pm Post count: 1479]

in reply to: MT4 Launch Issue (Build 500) #18768

Hi ErodeMani,

Unfortunately the launcher does not currently support this version at the moment. You will need to use an earlier version of MT4 (Build 432-482) until the launcher is upgraded.

Thanks.

[imported_tickstoryParticipant May 10, 2013 at 11:19 pm Post count: 1479]

in reply to: a suitble launcher could not be found for your metatrader ve #18776

Hi Gangsta,

Unfortunately the launcher does not currently support this version at the moment. You will need to use an earlier version of MT4 (Build 432-482) until the launcher is upgraded.

Thanks.

[imported_tickstoryParticipant May 9, 2013 at 10:04 pm Post count: 1479]

in reply to: Welcome to Tickstory! #18393

Hi Maurizo,

You can bring up the user manual by pressing F1 while running the Tickstory application. It will take you to this link:

http://www.tickstory.com/help/tickstorylite

Hope this helps!

[imported_tickstoryParticipant May 9, 2013 at 11:00 am Post count: 1479]

in reply to: Historical data date range for Dukascopy data #18699

Hi eromawyn,

Thanks for pin-pointing that for us. I’m not aware of the additional data on CFDs, etc. being available except via the Dukascopy website. If it is, we’ll be sure to add it!

Kind regards.

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