[imported_tickstoryParticipant July 19, 2015 at 12:23 am Post count: 1479]

in reply to: mt4 uses last know spread of broker #20925

Hi Trevone,

You are correct – there are some changes that have been made in the latest version to utilise the spread setting in the strategy tester. This feature may be argued by some to be quite useful since you no longer need to edit the spread values in the FXT. Can you explain further how this is affecting you so we can see if there’s a workaround?

Thanks.

[imported_tickstoryParticipant July 18, 2015 at 8:25 am Post count: 1479]

in reply to: FXT is being used by another process #19614

Hi FMIC,

Thanks for your report. If you are able to outline the steps you took to cause this issue then we’ll try reproduce it on our end. At the moment, the only way we know this could happen is if an export currently in progress (eg. via another instance of Tickstory).

Thanks.

[imported_tickstoryParticipant July 17, 2015 at 11:34 pm Post count: 1479]

in reply to: Backtest without result (trades) #20916

Hi Nico,

There could be many reasons for the EA not trading and only looking at the logs and/or code might give you more hints about why trades aren’t occurring. If either is unavailable, you might try tweaking your EA parameters in such a way that it would be inclined to trade (increasing the spread threshold, for example) and then work backwards to see which parameter is causing your issue. Also check your back-test period and time-frame as some EAs do not trade with sufficient data and/or in certain time-frames. In some cases, the EA might give more information if you test it in ‘Visual mode’ as some display vital information on the chart itself.

Hope this helps.

[imported_tickstoryParticipant July 17, 2015 at 11:05 pm Post count: 1479]

in reply to: Data error while downloading #20920

Hi Erick,

Would you know why the data directory mentioned in the error is continually changing? Are you changing these settings or working under some sort of virtualised environment?
If none of the above apply, could you please re-try downloading the same date ranges again to see if you get the error? Usually this problem is caused by missing/corrupt data and whenever Tickstory encounters the problem it automatically recovers by re-downloading the data. This means the next time you attempt to export the same data, you should not see this error.

Please let us know.

Thanks.

[imported_tickstoryParticipant July 15, 2015 at 7:31 am Post count: 1479]

in reply to: TickStory Lite v1.6 download link doesn’t work #20914

Hi Dream3r,

Could you also please email your registration/order details we could not find your registered email in our orders.

Thanks!

[imported_tickstoryParticipant July 15, 2015 at 4:13 am Post count: 1479]

in reply to: v1.6 Released! #20783

Hi 4EverMaat,

At the moment we are focusing on improving the database functionality of Tickstory so you can streamline your exports. We may look to embedding variable spread information in the nearer term so if you have TDS you can at least use Tickstory to perform the export.

Hope this helps.

[imported_tickstoryParticipant July 14, 2015 at 11:52 pm Post count: 1479]

in reply to: v1.6 Released! #20781

Hi Electrofx – many thanks for your support and feedback!

Hi Bogola – good to hear your EA is rocking 😉 Could you please elaborate what you mean “broker dots per currency pair”? (P.S. We may create a separate/new post if the thread needs to continue.)

Regards.

[imported_tickstoryParticipant July 14, 2015 at 11:49 pm Post count: 1479]

in reply to: FXT file error message #20915

Hi Xplorfx,

Could you please tell me the full error message? Is it just saying that the file is “read-only”? If so, this is only a notification/warning and doesn’t affect your back-test. If it’s saying that the file is missing, just check that when you “Export to MT4“, that the FXT folder location in the bottom of the box is the same location you mentioned in your post. If not, you will need to go to File->Settings and make you you have selected the correct Metatrader install folder (which usually is somewhere in C:Program Files (x86)).

Hope this helps.

[imported_tickstoryParticipant July 14, 2015 at 11:42 pm Post count: 1479]

in reply to: TickStory Lite v1.6 download link doesn’t work #20912

Hi JFairtrader,

Could you please email us your order details and/or email address (we can’t find any order with your forum email address) so we can follow this up? Usually the link will expire within 7 days, I assume that this is not the case?

Thanks.

[imported_tickstoryParticipant July 13, 2015 at 10:43 pm Post count: 1479]

in reply to: imported data does not match historical #20911

Hi Master_dude – glad to hear you resolved it. Yes, you need to select a date within the available range. Here is a list of valid date ranges for each symbol:

viewtopic.php?f=2&t=155

Regards.

[imported_tickstoryParticipant July 13, 2015 at 10:13 pm Post count: 1479]

in reply to: Incremental export #20668

Hi Ferry81,

This is planned for the next major 2.0 release.

Regards.

[imported_tickstoryParticipant July 13, 2015 at 12:52 pm Post count: 1479]

in reply to: MT4 Launcher issue on Windows 7 #20884

Hello Pedrosimao,

Please let us know the following:

1) Are you using Tickstory v1.6 and have you applied your license in Help->About?
2) Are you using MT4 Build 840?
3) If you answered ‘yes’ to 1), please check your File->Settings and ensure you have the correct installation folder selected for Metatrader (which usually is in c:Program Files (x86)).

Thanks.

[imported_tickstoryParticipant July 13, 2015 at 11:47 am Post count: 1479]

in reply to: imported data does not match historical #20909

Hi Master_dude,

Let’s try to tackle one problem at a time. First step is to ensure you resolve this “404” error you are getting. Go to File->Settings and in the Dukascopy Datasource tab and click the “Test” button. If this is not successful, there is something wrong with your internet connection that you will need to resolve before you can download data.
Once this is resolved, whatever Dukascopy Store Folder you have selected, the data will reside in this location. I am not sure how TickDataDownloader stores data, but Tickstory stores data in Dukascopy’s native highly-compressed binary format. If the data already exists, Tickstory will simply use it. If not, it will download it.
Regarding your issue with your exported date ranges – make sure you are not connected to your broker, otherwise it is likely that the broker will override your exported data.

Hope this helps.

[imported_tickstoryParticipant July 12, 2015 at 11:45 pm Post count: 1479]

in reply to: v1.6 Released! #20779

Hi Bogola,

Yes, it has been tested with the latest Build 840.

Regards.

[imported_tickstoryParticipant July 12, 2015 at 10:43 am Post count: 1479]

in reply to: Tickstory Lite 1.53 version about……. #20907

Hi Sakashan,

To launch MT4 Build 840 you will need Tickstory v1.6 which is available for purchase through this link:

http://sites.fastspring.com/tickstory/product/tickstoryv16?action=adds

If you want to find out more about this version, you can read our release notes here:

viewtopic.php?f=2&t=696

Hope this helps.

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