Home Forums Tickstory Lite Issue/Bug tracking CSV File Export

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  • mickaswah
    Participant
    Post count: 3

    HI,

    I have an issue exporting to file. It won’t produce a cvs file, only tick.bi5 files.

    I am definitely using the export to file function, not download.

    What could be the issue.Does it then need to be converted to a cvs through another process after the export successfully completes?

    Thanks

    imported_tickstory
    Participant
    Post count: 1479

    Hi Mickaswah,

    Please check out our video on exporting CSV data and let us know if this helps:

    https://www.youtube.com/watch?v=GlGoGvshKZw

    Make sure you are specifying a full pathname (eg. c:userstickstorydocumentsEURUSD.csv) and the text-based file will exist in this location.

    Regards.

    Regards.

    Kirchberg
    Participant
    Post count: 1

    In tickstory light 1.6 Export to a the given file did not run. The following message appeared:” Export ist fehlgeschlagen. Der Zugriff auf den Pfad… csv wurde verweigert. Please help me how to proceed.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Kirchberg,

    Your error message translates to “access to the path denied”. This means you have specified an export location which Windows will not let you write to. As mentioned above, make sure you have specified a full pathname that you have access to such as the “Documents” folder (eg. c:users(youusername)documentsEURUSD.csv).

    Thanks.

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