Tickstory

Hi Vladar80, You can force a spread of 14 by doing a custom tick format similar to this: {Timestamp:yyyyMMdd},{Timestamp:HH\:mm\:ss},{BidPrice},{BidPrice+14},{BidPrice},{BidVolume:F0} And a custom bar format similar to this: {BarBeginTime:yyyyMMdd},{BarBeginTime:HH\:mm\:ss},{Open},{High},{Low},{Clos...

Hi Dewberry,

You can get access to the Advanced Tester on our Beta Release page. Please sign-up and follow the prompts.

Thanks.

Hi Mansa, Thanks for letting us know. We've actually done some further analysis on our side and we think we might have found a very specific sequence of actions that might have caused the issue you saw. Although we still can't reproduce it, the fact that a restart fixed it for you seems to confirm t...

Hi Prosantalangtha, We've reset your licenses so please try installing again. Please note that you can activate a single license on a maximum of 2 machines that you own, so ensure that any additional machines have been uninstalled prior to trying again (if it's on a re-imaged machine, this will no l...

Hi Mansa, Thanks for your comprehensive bug report. We unfortunately can't recreate the issue from the information given, however the error that you provided seems to indicate that it's something to do with the tasks that are currently running rather than the symbol itself. A couple of questions: - ...

Hi Graham,

We have reset your licenses. Could you please uninstall Tickstory from the unused machine and install on the new one.

Thanks.

Will do! Please also keep track on our Facebook or Twitter as we'll be doing some updates there as well.

Thanks.

Hi GarhamHFX, Thanks for pinging us on this. The good news is that it's definitely coming - the code for Darwinex data is effectively complete. The less good news is that there's still going to be some lead time to get it to you because we're bundling it into our latest version. BUT - the good news ...

Hi Mtoro27,

Thanks for your recent purchase. You should have received your license details on your *.me email address. If you can't see the email, please check your Spam folder first and let us know if you have any issues.

Thanks!

Great to hear, Skleesg!