Tickstory

Hi Diego,

Thanks for the heads up. The issue should hopefully be resolved now.

Please let us know if you continue to have issues.

Thanks.

Hi Cz Kee, The size and timing of downloads will depend on various factors such as the symbol itself (since each symbol has varying levels of activity throughout the years), your internet connection and so forth. As a rough indicator, it takes approximately 2-3 minutes to download a year of EURAUD w...

Hi Sande350,

Your download link has been resent to your email address.

Thanks!

Hi Levent, After your purchase, you would have received an email containing your license key and the link to download the registered version of the software. Please use the download link to download and install. This version will prompt you for your license key. If you need further assistance, pleas...

Hi VMC,

AAPL data goes back to 2017, not 2005 which is why you are likely having this issue. Please check out this page for details on the historical dates available for each symbol.

Thanks.

Hi Cz Kee, The Lite version utilises Dukascopy servers and unfortunately requests are being throttled for the moment, presumably because there is lots of activity on their servers. If you have a registered version of Tickstory with an active subscription, you will be using our own servers and not ex...

Hi Legio, Your download link delivers you the latest version available to you based on your subscription. Given that your subscription has expired a few months ago, you can easily renew it by going to Help -> About and clicking the " Renew " link. Once renewed, your original download link ...

Hi Equalitygr, Your download link delivers you the latest version available to you based on your subscription. Given that your subscription has expired a few months ago, you can easily renew it by going to Help -> About and clicking the " Renew " link. Once renewed, your original download ...

Hi VMC, Thanks for your recent purchase. Regarding your downloads, please ensure you go to File -> Settings -> General and ensure your " Maximum Simultaneous Tasks " are set to 2. While downloading, do not attempt to manually start additional tasks as this will cause the application to fal...

Hello,

Just to let you know that this has been added to Tickstory v1.9.8.15.

Kind regards.