Home › Forums › Tickstory Lite › Issue/Bug tracking › Error Bid or Profit @@?

Viewing 5 posts - 1 through 5 (of 5 total)
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  • imported_tickstory
    Participant
    August 15, 2014 at 9:14 pm
    Post count: 1479
    #20287

    Hi JiangChris,

    It doesn’t appear that your images have been attached correctly.

    Regards.

    jiangchris827
    Participant
    August 21, 2014 at 11:28 am
    Post count: 3
    #20289

    Sorry, my fault.
    the error is like the fig
    https://drive.google.com/file/d/0B_gC57nvvxgHb2NwMU9WcE9QV00/edit?usp=sharing

    the fig show tick data
    2014/1/1 13:59:58:778 1.3534
    2014/1/1 22:00:02:439 0.82973

    not only the price is not right, but also the time is not continue.
    so….HELP me PLEASE ><"

    imported_tickstory
    Participant
    August 22, 2014 at 7:55 am
    Post count: 1479
    #20288

    Hi Jiangchris,

    The screenshot you have shown is rather odd and we have not been able to reproduce the issue. It appears as though your data has been corrupted somehow. Can you please try deleting the directory “EURGBP20141” in your data store folder location and try viewing the data again? If this does resolve your issue, it is advisable to delete all data in your datastore folder and download it again just to be on the safe side.

    Please let us know how you go.

    Thanks.

    jiangchris827
    Participant
    August 26, 2014 at 1:11 pm
    Post count: 3
    #20290

    hi
    i think i have solve the question (maybe XD).
    first, i follow ur suggest deleting the directory and download again. But still have the problem.
    so, i think the problem is that i create a directory under the tickstory. (Tickstory litehistoryEURGBP….)
    then, i delete the history file and download to path TickstoryEURGBP, and that’s work!!

    i dont know is the path cause error, but im happy that i can run. THANK YOU 🙂

    I have another question. Is the MT4 only can test 2GB ??
    and i have the picture like this.
    https://drive.google.com/file/d/0B_gC57nvvxgHYVlPbXVBcFpIZW8/edit?usp=sharing
    https://drive.google.com/file/d/0B_gC57nvvxgHYzFUM1lWd1ZxUW8/edit?usp=sharing

    the price look like strange….
    i dont know is the price correctly.

    Best Regards.

    imported_tickstory
    Participant
    September 1, 2014 at 9:40 pm
    Post count: 1479
    #20291

    Hi JiangChris,

    We have checked out the data using the Tickstory Chart feature and plotted the range from 9th September 2010 to 11th September 2010 for EURUSD and do not see the data you show. Please check your MT4 History Center and also try export the data to CSV file to manually check it. It could be that your data is corrupted in some way or failed to download for those dates. If so, just use the “Download data” feature for this date range to see if it fixes the problem.

    The maximum FXT file size should be 4GB.

    Regards.

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