Thank Tickstory team, that was the crucial clue. Now everything works. Thank you for great service.
I’ve read the FAQ, it does not affect my problem. I can accessible by all other instruments 99% quality. This means that the settings are correct. ONLY with INDEXES cannot get the quality. Thank you for serving effortless
there is no error message, the file is loaded, but is incomplete. quality for 4 weeks and only 86%. in the forum I can not find any help.
I tried with Nikkei and Dow Jones and DAX, all does not work