[adminParticipant December 3, 2012 at 9:30 am Post count: 92]

in reply to: Delimit the price point and choosing Export to mt4 tick, M1, #18432

Hi Carioca,

Thanks for the report. You’re right that the comma delimited format should format numbers with the standard decimal point. In your region, would you expect to see a comma used for tab delimited export or would you expect a similar output with the decimal point?

Thanks.

[adminParticipant December 3, 2012 at 12:30 am Post count: 92]

in reply to: Suggestions:Hide the pairs and others #18435

Hi itsaquestion,

Thanks for the suggestion – we’ll put it on the list of things to do. This one will probably be bundled when we get a new datasource (such as Google Finance) online. It will then make sense to give users the option of adding the symbols they are interested in.

Stay tuned.

Regards.

[adminParticipant December 1, 2012 at 12:01 am Post count: 92]

in reply to: Checking for missing data #18420

Hi jfroth,

Let’s see if I can clarify both parts of the question of “gaps” in the data.

Firstly, as far as the quality of Dukascopy data goes, there is an assumption that the data is complete – that is, it always has tick data for all days that the market was open and trading. For those days that the market was not trading (holidays, weekends, etc), Dukascopy still provides an empty data file for that day/hour.

Secondly, from a technical standpoint, the question is whether all this data is downloaded by Tickstory completely. The answer to this:

• Tickstory will attempt to download all information for every day, regardless of whether the market was open. For those days that the market was not open, Tickstory will still download the zero length file that Dukascopy provides. All information is downloaded and stored as-is by Tickstory.
• In the event any particular piece of tick data is missing, corrupted or in any way inaccessible (out of disk space, etc) Tickstory will alert that there was an error. If you see any errors while downloading or exporting, you need to trouble-shoot this by reading the FAQ. In the event of an error, your export may or may not be missing important data depending on the error. For example:

  • Out of disk space. In this case, you will miss information in your final export and you should rectify the situation and redo your export.
  • Internet disconnection/proxy issue. In this case, you will miss information in your final export and you should rectify the situation and redo your export.
  • Data corruption. In this case, data will be re-downloaded by Tickstory and usually recovers correctly. It is unlikely that your export was effected, however to make sure you can retry the export to ensure the error is not recurring.
  • Requesting data outside the range of data that Dukascopy currently provides for that symbol (for eg. trying to download XAGUSD from 2007 which Dukascopy does not have data for or downloading for today’s date which Dukascopy doesn’t make available until a day later). In this case you will obviously miss this information but only because it’s not available.

• In the event you download data for say the days between 10th Oct 2012 and 17th Oct 2012 and then subsequently do an export for 1st Oct 2012 and 31st Oct 2012, Tickstory will automatically determine which data has been downloaded by firstly checking the local disk and, if it does not exist, go to the Dukascopy site for retrieval. In our example, it will see that 1-9th have not been downloaded, automatically download and store the data. 10th-17th already exist locally on disk, so it will use that. 18th to the 31st will be automatically downloaded from Dukascopy and stored and your export will be complete. If you subsequently do an export for the same date range, the system will retrieve all the data from the local disk because that’s where it now resides.
  In other words, it is not necessary to explicitly download before exporting. The download option is merely there for convenience so you can download in say an overnight batch, ready for export the next day.

Hope this helps answer your questions!

[adminParticipant November 30, 2012 at 11:14 pm Post count: 92]

in reply to: CONGRATULATIONS #18426

Hi Rafael,

Thank you very much for taking the time to give such positive feedback.
Feel free to make more suggestions about how to improve the software – and keep checking back as new additions & improvements are in the works!

Kind regards.

[adminParticipant November 28, 2012 at 3:10 am Post count: 92]

in reply to: Automated time adjustments based on Daylight Savings Time #18423

Just wanted to make sure I gave a complete answer as what gets shown in the timezone selection box during export can vary depending on what version of Windows you are using.

If you’re on Windows 7, you will note that there is a “UTC – Universal Coordinated Time” timezone and a “UTC – Dublin, London (etc)”. If you want to automatically adjust for daylight savings, it is simply a matter of choosing the timezone you are in. In this case, it is the “London”/British one. When you do this, all times will be adjusted in accordance with that timezone’s rules. If you select just “UTC”, then this represents the “true” universal time which does not apply daylight savings. When selecting this option, you will effectively get no time-shift. This is the option to choose when you wish to test any EA with “GMT Offset = 0”.

On Windows XP, the timezones are listed as “GMT” instead of “UTC”. Theoretically they should be the same thing, however XP users will note that there are again several choices. “GMT – Greenwich Mean Time : Dublin, London (etc)” is again as you’d expect – it will automatically adjust for daylight savings time. If you want to select the “UTC – Universal Coordinated Time” equivalent (i.e. no adjustment for daylight savings), it appears as “GMT – Monorovia, Reykjavik”.

Generally speaking, if you know that your selected timezone uses daylight savings, then it will automatically adjust the time accordingly. There will be an enhancement in the next version to clarify whether a timezone has daylight savings or not along with auto default selection of the UTC (no daylight savings) on both Windows 7 and XP.

Hope this helps!

[adminParticipant November 27, 2012 at 11:56 am Post count: 92]

in reply to: Automated time adjustments based on Daylight Savings Time #18422

Hi jfroth,

I have logged an item to have a look at this. Will let you know when it’s available.

Thanks.

[adminParticipant November 27, 2012 at 11:36 am Post count: 92]

in reply to: Checking for missing data #18418

Hi jfroth – welcome to the forum and thank you for the positive feedback.

The download logic is explained in the user manual (http://www.tickstory.com/help/tickstorylite). Basically it will fill in any gaps you have in your data. If, for example, you only downloaded the odd week or two and then decided to download the entire 1 year, the system will only retrieve the missing portions from the web and refer to the “store location” for the portions that have already been downloaded.

If you are referring to the quality of the data, at the moment it assumes that there are no gaps in the Dukascopy data between the first date that is available to the current day. If there was any gap, you would receive an error message in the alert box (regardless of whether you’re downloading or exporting).

Please let me know if this clarifies.

Thanks.

[adminParticipant November 26, 2012 at 6:17 am Post count: 92]

in reply to: [TICKLITE-31] MT4: Support for micro accounts #18415

This has now been addressed in v0.5b.

[adminParticipant November 23, 2012 at 11:20 pm Post count: 92]

in reply to: [TICKLITE-34] Error exporting. Csv 1 KB #18400

This has now been fixed in v0.5b.

[adminParticipant November 23, 2012 at 12:28 am Post count: 92]

in reply to: [TICKLITE-34] Error exporting. Csv 1 KB #18399

Thanks, Carioca for your report. We’ve identified the issue and it will be fixed shortly in the upcoming update.

[adminParticipant November 22, 2012 at 4:38 am Post count: 92]

in reply to: v0.4b Released! #18416

Thanks for your feedback, nader_ph – glad you like it!

[adminParticipant November 21, 2012 at 10:26 am Post count: 92]

in reply to: MANUAL, PLEASE #18410

Version 0.4b is now out with the MT4 Launcher feature!

[adminParticipant November 21, 2012 at 10:18 am Post count: 92]

in reply to: [TICKLITE-26] Lot-step, max/min lot not correct in EA #18414

This issue was fixed in v0.4b.

[adminParticipant November 21, 2012 at 1:39 am Post count: 92]

in reply to: MANUAL, PLEASE #18409

Ah, I was afraid people would jump the gun and see the new features! 😉 The feature will be available shortly in 0.4b. Hopefully will be released before the end of the week. Note that the launcher will only support up to v432 for the moment, so be prepared.

Regards.

[adminParticipant November 19, 2012 at 8:30 pm Post count: 92]

in reply to: MANUAL, PLEASE #18407

Hi Rafachuskas – the Tickstory Lite manual is now available at

http://www.tickstory.com/help/tickstorylite/

It is being updated as we go, so check back for updates and let us know of any questions so we can add it to the manual.

In manual will be available within the application on the next version (v0.4) which will be coming out soon!

Regards.

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