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Viewing 8 posts - 1 through 8 (of 8 total)
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  • toughcookie47
    Participant
    Post count: 8

    Hi,

    I’ve run the dump utility as requested, and mailed you the output file.
    Let me know if you find anything that can help solve the problem.

    toughcookie47
    Participant
    Post count: 8

    hi,
    I ‘m using 64 bit.

    By the way, did the original poster (Primito) manage to solve the problem, as he was getting the same error?
    Thanks for the offer of a refund but I’d rather get this going if possible.

    toughcookie47
    Participant
    Post count: 8

    Hi,

    Sorry, I still have the same error.

    Here’s what I’ve tried so far:
    – Downloaded the FXCM MT4 demo. (By the way, that download link you gave can only be used if you subscribe to their “Gold download service” which I refused to do, so I downloaded direct from FXCM site.)
    – Security scan of the setup file OK.
    – Installed FXCM MT4 demo and set up a new demo account.
    – Checked that .NET v3.5.1 is installed and features are turned on. (I also did a re-install of .NET v3.5.1 just in case)
    – Configured Tickstory to point to the new FXCM demo account.
    – Launcher gave the same error message as before.

    – Installed Tickstory on my second PC
    – Checked that .NET 3.5.1 is installed and all features turned on
    -Loaded license key in Tickstory
    – Configured Tickstory to point to each of three MT4 platforms on this PC
    – Launcher gave the same error in all cases.

    For info, both PCs are running Windows 7 Professional 64 bit with SP1. No performance issues on either machine. Anything else I can try, or do we give up here?

    toughcookie47
    Participant
    Post count: 8

    Hi,

    I tried on two other MT4 platforms that I have used for extensive testing on earlier builds (FXopen and ICM) but I get the same error on those platforms (all on build 840).

    Regards

    toughcookie47
    Participant
    Post count: 8

    Hi,

    I have the same problem on demo accounts from two brokers: Roboforex and AAAFX.

    I’ve used an earlier version of Tickstory on builds prior to 830, but not with these brokers.

    Thanks.

    toughcookie47
    Participant
    Post count: 8

    Hi,

    The error message is attached. I’m on Windows 7. I’ve tried manually starting the MT4 platform but the launch from Tickstory still fails.

    toughcookie47
    Participant
    Post count: 8

    Hi,

    I have the same issue with the MT4 launcher for build 840 (using Tickstory v1.6.1). I’ve tried manually starting the MT4 platform, but it still gives the same error.

    I’m also using Windows 7.

    Regards

    toughcookie47
    Participant
    Post count: 8

    Hi,

    I purchased v1.6.1 but it doesn’t launch my MT4 terminal (build 840).

    How do I fix this?

Viewing 8 posts - 1 through 8 (of 8 total)