Re: MT4 Launcher gives error on launch

[imported_tickstoryParticipant August 15, 2013 at 12:18 am Post count: 1479]

#19208

Hi Logimator,

Are you able to locate the file in question (before closing the error dialog – after closing it may not exist any more) and send it to us for analysis?

Thanks.

[ifadardinParticipant August 15, 2013 at 2:11 pm Post count: 3]

#19209

Hi,

First of all, thank you for doing such great job. I do appreciate the time you guys spent for this.
I would like to submit similar error. I hope it could help. The image is attached below.

Thank you.

[imported_tickstoryParticipant August 16, 2013 at 12:46 am Post count: 1479]

#19210

Hi Ifadardin,

Could you kindly see whether you can locate the file in question and attach it here so we can troubleshoot? You will probably need to search for the file prior to closing the error dialog.

Thanks.

[ifadardinParticipant August 16, 2013 at 3:53 am Post count: 3]

#19211

Hi Tickstory,

I’m sorry, i’m afraid i can’t find the file. There are no such files in Temp folder.
After i run TickstoryLite again, the dialog box show me same message with different file name.
Then again, there are no such file in Temp folder.

Let me know if i can do anything.

[imported_tickstoryParticipant August 16, 2013 at 9:47 am Post count: 1479]

#19212

Hi ifadardin,

Could you tell us what version of .NET you have installed and what operating system you are using so we can troubleshoot further?

Thanks.
P.S. This thread will be moved to its own title.

[LogimatorParticipant August 19, 2013 at 6:15 am Post count: 2]

#19213

Hi Tickstory,

i have exactly the same error like ifadardin.

I wanted to send you the files, but it seems, they are deleted immediate after the error message appears. They do not stay not in the folder 🙁

I have Windows 7 64 Bit. I have now installed the newest .net 4.5 but the problem persists. Please let me know when i can do anything to help you in bugfixing.

[ifadardinParticipant August 20, 2013 at 3:34 am Post count: 3]

#19214

Hei,

Sorry for the late reply. I’m using .NET version 3.0 and Windows 7.
I have downloaded MT 432 and using it as MT for Tickstory Lite and it can be launched.
Now i’m trying to copy tickdata i have downloaded (previous i set MT to Alpari’s) to MT432.
I will let you know if it goes well.

[imported_tickstoryParticipant August 20, 2013 at 11:11 pm Post count: 1479]

#19215

Hi both,

You need to explicitly install .NET v3.5 SP1 as unfortunately all the .NET versions are separate products.

Hope this resolves the issue.

Thanks.

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