Home Forums Tickstory Lite Issue/Bug tracking NY trade Hours

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  • imported_tickstory
    Participant
    Post count: 1479

    Hi Alearner,

    Yes, the hour timestamp for the daily time-frame should be 00:00 hours and this is the case. Could you please give the exact steps to replicate your issue? Are you referring to the MT4 or file export?

    Thanks.

    alearner
    Participant
    Post count: 3

    Hi

    followed instructions. When exporting to MT4 used “exclude weekends” and “NY trade hours”. Lauched MT4 from Tickstory into a copy from FXDD Malta (with all files deleted from History and testerhistory prior and MT4 not logged into any account)

    Looking at daily candles on Chart for each bar it says 03:00
    In 4hr charts they are 03:00 07:00 11:00 15:00 19:00 23:00

    I tried it a few times. Might have to try again with fresh installtion of tickstory and new mt4. But I suspect its an bug as NY trading hours is usually 3 hours off GMT.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Alearner,

    In order for us to try replicate the issue you are having, could you kindly give us the exact steps you are taking along with a screenshot of your export settings?
    Also, where are you seeing the time-stamps? On the MT4 chart or the History Center?

    Thank you.

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