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  • imported_tickstory
    Participant
    June 18, 2013 at 10:16 pm
    Post count: 1479
    #18892

    Hi Marj,

    Have you referred to this post to see if it addresses your issue:

    viewtopic.php?f=4&t=65&hilit=TickstoryInfoExpert

    Most common issues are Windows 7 Virtualisation along with brackets or special characters in the filename.

    Hope this helps.

    marj
    Participant
    June 19, 2013 at 3:47 am
    Post count: 4
    #18893

    Thank you for the fast reply. The issue was indeed with Windows 7. It now works. =)

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