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  • imported_tickstory
    Participant
    December 11, 2014 at 12:09 am
    Post count: 1479
    #20414

    Hi Aljay,

    The alternate server name should be available for selection via the ‘Select’ button in the MT4 Configuration settings. Tickstory detects available servers by checking for the corresponding named *.srv file that should reside in the {MT4 Data Folder}config directory.

    Regards.

    aljay
    Participant
    December 11, 2014 at 1:31 am
    Post count: 3
    #20415

    Hi thank you for that but the server name I want is not included in those three selections

    http://screencast.com/t/CyiEqCpWcFo

    I do not undersand how to have it changed to the one that I need as FXCM-GBPDemo01
    Aljay ( with old eyes )

    imported_tickstory
    Participant
    December 11, 2014 at 10:12 am
    Post count: 1479
    #20416

    Hi Aljay,

    Check the mentioned directory to see if there is a corresponding *.srv file for FXCM-GBPDemo01 (i.e. FXCM-GBPDemo01.srv). If this file doesn’t exist, this would explain why Tickstory is not picking it up. In this case, I can only imagine that either:

    1) You have inadvertently selected the wrong MT4 Installation Folder which contains the server you are after. If you have two separate installations of FXCM, then ensure you have selected the correct one.

    2) The “FXCM-AUDDemo01” and “FXCM-GBPDemo01” are actually the same thing (perhaps within MT4 it is known as FXCM-GBPDemo01). In this case, try exporting a specific date range for say EURUSD and see if you see the matching date range within MT4 Historical Data Center. If so, then they are the same.

    Hope this helps.

    aljay
    Participant
    December 11, 2014 at 10:37 am
    Post count: 3
    #20417

    Hi and thank you for the reply yes I did have two downloads of FXCM on my pc and it was all a mess so have been trying with clean start on my laptop and have just got it right did try to uninstall one of the two but for some reason it would not uninstall ?? hence the laptop so should be OK now thanks again for being there
    aljay

    imported_tickstory
    Participant
    December 15, 2014 at 11:34 pm
    Post count: 1479
    #20418

    Hi Alijay,

    Good to hear that you resolved the issue.

    Regards.

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