zero divide in 'TickstoryInfoExpert.mq4' (298,102)

[posido]

Hello,

I use the TickstoryInfoExpert on different brokers to generate the settings file. But on ICMarkets (Demo ECN Account) I get the following zero divide error message: TickstoryInfoExpert EURUSD,M1: zero divide in 'TickstoryInfoExpert.mq4' (298,102)

Cheers
Rico

[tickstory]

Hi Posido,

Could you please try the attached version and see if this resolves the issue? All that was done is a recompile of the MQL. We've tested it on the ICMarkets demo and it is working.

Thanks.

[posido]

Hi,

Now I get 2015.11.23 15:07:07.507 TickstoryInfoExpert: has newer unsupported version, please update your client terminal

Rico

[tickstory]

Hi Posido,

What MT4 Build are you using (Help->About in MT4)? If it's not recent, you may need to upgrade.

Thanks.

[posido]

Hi, Build 902. Another MT4 from another broker has already Build 910. Is there a way to force the update?

[tickstory]

Hi - which one has the latest? I believe Build 902 still has the issue but perhaps it's fixed in 910. The easiest way is to back up your older terminal.exe file (rename it to terminal.exe.bak, for example) and copy over the latest terminal.exe. You can then see if this resolves the issue.

Please let us know how you go!

Thanks.

[posido]

ICMarkets is still 902. Sorry, I updated to 910. But still 2015.11.24 06:40:23.376 TickstoryInfoExpert EURUSD,H1: zero divide in 'TickstoryInfoExpert.mq4' (298,102)

[tickstory]

Hi Posido,

Unfortunately we can't reproduce the problem even on IC Markets Demo. We've put in a protection against a possible zero-divide error case and have attached a new version. Could you please try this to see if it resolves the problem?

Thanks.

[posido]

Sorry, now at a new line: 2015.11.24 16:12:23.668 TickstoryInfoExpert EURUSD,H1: zero divide in 'TickstoryInfoExpert.mq4' (301,102)

I really don't know why that only happens with the icmarkets mt4 on my pc. Sorry! But see it is quality improvement of you product

Btw it happened directly after: 2015.11.24 16:12:23.668 TickstoryInfoExpert EURUSD,H1: Generating info for symbol AUS200

[tickstory]

Hi Posido,

Thanks for the further info. We've done a few more changes and eliminated support for AUS200 in this latest attached version.

Appreciate if you can try again to see if this resolves the issue.

Thanks.