"Access denied" Error on Download

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

"Access denied" Error on Download

Post by matdust »

Hello,

I always get this download error, need your help - thank you! (File is attached)

24-05-2014 21:26 Fehler trat während Download auf: Der Zugriff auf den Pfad "C:\Program Files (x86)\Tickstory Lite\GBPUSD\2014\03\24" wurde verweigert. (URL: http://www.dukascopy.com/datafeed/GBPUS ... _ticks.bi5)
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tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: Error on Download

Post by tickstory »

Hi Matdust,

Translating the error message to English seems to indicate that you are getting an "access denied" error (something like "Error occurred during download: Access to the path <Pathname> is denied").
Windows 7 and above introduce a protection measure to prevent applications from writing data to the "Program Files" folder. As such, you will need to specify an alternate location for your tick data to be stored. To do this, go to File->Settings and select a folder for your "Dukascopy Store location" that isn't in '"Program Files" (eg. C:\Users\[UserName]\Documents\Tick data). You will obviously need to create the directory if it doesnt currently exist.

Hope this helps.
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: "Access denied" Error on Download

Post by matdust »

Hello,

I downloaded to the new created folder. How MT4 find the path to the Data?
Run the Strategietester, but I get a Mt4 Launch Issue (see on attached file)

Thank you for your help - matdust
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Launch Issue.JPG
tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: "Access denied" Error on Download

Post by tickstory »

Hi Matdust,

Firstly check that you have configured Tickstory correctly by going to File->Settings. In the 'MT4 Settings' section, select the "MT4 Installation Folder". Then select the correct "MT4 Data folder" which should match the folder you see when you select File->Open Data Folder in MT4.

If you continue to get the launcher error, please advise which MT4 Build you are using (listed in File->About).

Thanks.
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: "Access denied" Error on Download

Post by matdust »

Hello,

now it works, how can i change the path "File->Open Data Folder in MT4"?

1000 thanks, i`m 99,9 % happy - matdust
tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: "Access denied" Error on Download

Post by tickstory »

Hi Matdust,

Great to hear it's now working for you. The "Data Folder" in MT4 is automatically allocated to you on a per-installation basis unless you specify the "/portable" command-line argument, in which case it will use the MT4 installation folder. Using the 'portable' option is only recommended if you are running MT4 from a USB key or portable drive. If you do wish to do this, ensure you have configured the Tickstory launcher correctly by putting "/portable" (less the quotes) in the command-line argument specification (make sure you update your 'Data Folder' accordingly!)

Regards.
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: "Access denied" Error on Download

Post by matdust »

Hello,

Tickstory destroy my fantasie, look at attached file. Is this possible Test 90% great and Test 99,9% s...?

Regards - matdust
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tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: "Access denied" Error on Download

Post by tickstory »

Hi Matdust,

It's unfortunate but many scalpers can be highly sensitive to real tick data, so higher quality back-testing is always a great indication of how your EA may perform in real conditions. Of course, there are still other factors such as spread, differing broker data, latency and so forth that can also affect the live results. As such, you should work towards finding the reason why there is such a discrepancy between your results and see whether any available EA parameters may stablise your results in various market conditions.

Hope this helps.
matdust
Posts: 17
Joined: Fri May 23, 2014 11:36 pm

Re: "Access denied" Error on Download

Post by matdust »

Thank you - i hope forward test on demo will show the truth.
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