Tickstory

Hi Dear：
I purchased standard version and got the License Key.
but how to active license key.
there's no "license" in "help"
please refer the attach file.
I saw 「help」,「upgrade」,「check update」,「about」.

please help me solve the problem.

Hi Amytaobob,

Thanks for your purchase. As part of your order, you would have received an email containing a link to download the registered version of the software along with your activation key. If you can't see this email, please check your Spam/Junk folder in case it has ended up there.

If you continue to have issues, please let us know.

Thanks.

Hello Support, I have the same problem as the user who started this thread, the problem is - I don't have the original e-mail with the download link any more (but I have my license key, my purchase date for "Professional" is 6 December 23). Please advise how I can update/activate the full version again, thanks

Hi Alesamo,

We've just re-sent the original purchase email to you which contains your download link and license key to activate the software.

Thanks.

Hello, thanks a lot for the quick and uncomplicated solution, really appreciated!

You're welcome, Alesamo!