how to active license key?

General discussion about the Tickstory Lite software package.
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amytaobob
Posts: 1
Joined: Sun Jun 02, 2024 10:59 am

how to active license key?

Post by amytaobob »

Hi Dear:
I purchased standard version and got the License Key.
but how to active license key.
there's no "license" in "help"
please refer the attach file.
I saw 「help」,「upgrade」,「check update」,「about」.

please help me solve the problem.
Attachments
help.png
tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: how to active license key?

Post by tickstory »

Hi Amytaobob,

Thanks for your purchase. As part of your order, you would have received an email containing a link to download the registered version of the software along with your activation key. If you can't see this email, please check your Spam/Junk folder in case it has ended up there.

If you continue to have issues, please let us know.

Thanks.
Alesamo
Posts: 2
Joined: Sun Jun 23, 2024 1:07 pm

Re: how to active license key?

Post by Alesamo »

Hello Support, I have the same problem as the user who started this thread, the problem is - I don't have the original e-mail with the download link any more (but I have my license key, my purchase date for "Professional" is 6 December 23). Please advise how I can update/activate the full version again, thanks
Last edited by Alesamo on Sun Jun 23, 2024 3:15 pm, edited 1 time in total.
tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: how to active license key?

Post by tickstory »

Hi Alesamo,

We've just re-sent the original purchase email to you which contains your download link and license key to activate the software.

Thanks.
Alesamo
Posts: 2
Joined: Sun Jun 23, 2024 1:07 pm

Re: how to active license key?

Post by Alesamo »

Hello, thanks a lot for the quick and uncomplicated solution, really appreciated!
tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: how to active license key?

Post by tickstory »

You're welcome, Alesamo!
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