I just bought and I can not run the program.

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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[email protected]
Posts: 2
Joined: Wed Jul 20, 2016 5:34 am

I just bought and I can not run the program.

Post by [email protected] »

Hello.
I just bought and I can not run the program.
After installing I'm trying to open but nothing happens, does not open anything.
My system Windows 10 64 bit.

Please HELP.
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: I just bought and I can not run the program.

Post by tickstory »

Hello Geekme,

This could be due to you not having .NET v3.5 installed. Could you please follow these instructions to install .NET v3.5 on your system:

http://answers.microsoft.com/en-us/insi ... 7a4?auth=1

Note that you specifically require v3.5 of .NET - other versions will not suffice.

Please let us know how you go.

Thanks.
[email protected]
Posts: 2
Joined: Wed Jul 20, 2016 5:34 am

Re: I just bought and I can not run the program.

Post by [email protected] »

I thought so, too.
I uninstalled and reinstalled v3.5 of .NET. In addition, when not installed v3.5 of .NET , Tickstory asks to install what I did.

But I found a solution. After installation, you need to go to "Turn Windows features on or off" and mark the checkbox and install them too.
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tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: I just bought and I can not run the program.

Post by tickstory »

Great to hear, Geekme, and thanks for letting us know how you solved it.
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