Trying to download 15 years of data error occurred during download

General discussion about the Tickstory Lite software package.
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dan
Posts: 2
Joined: Sun May 03, 2020 1:49 pm

Trying to download 15 years of data error occurred during download

Post by dan »

Hello,

I'm in the process of downloading to "file" a large portion of data(15 years) and I got the errors below while in the process but it looked like it kept on downloading the rest as I see the completion percentage still going up. Does the error below mean that those ticks where it timed out have know been skipped and wont be part of the the data set?

Time Message
03-05-2020 09:50 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2018/05/05/05h_ticks.bi5)
03-05-2020 09:37 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2018/02/29/10h_ticks.bi5)
03-05-2020 07:37 Error occurred during download: The remote server returned an error: (500) Internal Server Error. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2015/08/09/20h_ticks.bi5)
03-05-2020 07:12 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2015/02/07/05h_ticks.bi5)
03-05-2020 07:04 Error occurred during download: The remote server returned an error: (500) Internal Server Error. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2015/00/21/18h_ticks.bi5)
03-05-2020 06:47 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2014/08/08/03h_ticks.bi5)
03-05-2020 06:30 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2014/03/25/17h_ticks.bi5)
03-05-2020 04:52 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2012/00/30/17h_ticks.bi5)
03-05-2020 04:48 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2011/11/30/03h_ticks.bi5)
03-05-2020 04:41 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2011/10/08/02h_ticks.bi5)
03-05-2020 03:07 Error occurred during download: The request was aborted: The operation has timed out. (URL: http://datafeed.dukascopy.com/datafeed/AUDUSD/2009/05/05/09h_ticks.bi5)
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Trying to download 15 years of data error occurred during download

Post by tickstory »

Hi Dan,

If you are using an old version of Tickstory, you will need to upgrade. There was a change to Dukascopy servers around 2 years ago that required us to release a compatibility update that addresses these errors.

Thanks.
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