1.7.4 + 950 + windows 10 launcher not found

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
Post Reply
dionlima
Posts: 3
Joined: Sun Mar 13, 2016 4:19 pm

1.7.4 + 950 + windows 10 launcher not found

Post by dionlima »

Hello, I just installed verision 1.7.4 with mt4 950 and when trying to launch I receive the message that a suitable launcher cannot be found, what am I doing wrong? I properly setup the mt4 folder on settings...

Regards
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: 1.7.4 + 950 + windows 10 launcher not found

Post by tickstory »

Hi Dionlima,

Have you checked out the trouble-shooting steps outlined in our FAQ:

http://tickstory.com/forum/viewtopic.php?f=2&t=613

The most common causes of the error is not having applied your license or making sure that your MT4 Installation Folder is set to be something like "C:\Program files (x86)\Metatrader".

Hope this helps.
dionlima
Posts: 3
Joined: Sun Mar 13, 2016 4:19 pm

Re: 1.7.4 + 950 + windows 10 launcher not found

Post by dionlima »

Yes I have, all is set properly and I still cannot launch mt4... Do you need any log file or something like that?
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: 1.7.4 + 950 + windows 10 launcher not found

Post by tickstory »

Hi Dionlima,

Can you please provide a screenshot of the following:

1) The error message you are getting when you try to launch.
2) Your MT4 settings (File->Settings->MT4 Settings).

We also have tried to PM you, so appreciate if you can respond after you have provided the details above.

Thank you!
dionlima
Posts: 3
Joined: Sun Mar 13, 2016 4:19 pm

Re: 1.7.4 + 950 + windows 10 launcher not found

Post by dionlima »

Hello, I checked everything again and there was an error in the license code, now everything is working fine, thanks for the help
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: 1.7.4 + 950 + windows 10 launcher not found

Post by tickstory »

Great news, Dionlima. Thanks for letting us know.
Post Reply