90% or n/a modelling quality

General discussion about the Tickstory Lite software package.
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Victor
Posts: 2
Joined: Fri Apr 10, 2015 2:51 pm

90% or n/a modelling quality

Post by Victor »

hello,

please help me!!!

for more then two months I use tickstory 1.7.3 and mt4 910. till today everything was perfect, but today I can't manage to receive
99.90% accurance...I receive 90.0% or n/a.

please help me, I am in the big process of testing...

big thanks
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: 90% or n/a modelling quality

Post by tickstory »

Hi Victor,

Can you kindly update your email details on the forum so we can locate your license information. You will need to use the same email as when your purchased your license.

Thanks.
Victor
Posts: 2
Joined: Fri Apr 10, 2015 2:51 pm

Re: 90% or n/a modelling quality

Post by Victor »

i tried to change it, but I don't know if really changed.

but any way, my email address when I made the the payment is this: (hidden)

waiting for some instructions...
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: 90% or n/a modelling quality

Post by tickstory »

Hi Victor,

Thanks for the further information. For security reasons, we've emailed the account you mentioned to clarify the situation as we already have an account under this email address.

Please note that licensing & support is provided on a one user per-license basis (maximum of 2 machines). If there other person(s) using the software, you will be required to purchase an additional license for each user. This entitles you to our support and ensures continued activation of the application.

Thank you.
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