Cannot enter license

[Timid]

Hi,

I have purchased version 1.7. Now I am moving to a new computer and cannot find a way to download that version again without buying a new license? I don't seem to find the menu item Help/Enter license code in the free version?

Thanks

[tickstory]

Hi Timid,

We'll be happy to assist you. Can you please give us your purchase details in a private message? We couldn't find any record of your license with the email you used to register on the forum.

Thanks.

[tickstory]

Hi Timid,

We've managed to find your license record and will update your email address on the forum for future reference.
We've also resent your license details to you. All you will need to do is download Tickstory from the given link and then apply your license again on the new computer.
You are entitled to installing the software on 2 separate machines you own.

Hope this helps.

[Timid]

Hi,

Yes, I have seen your emails. Much appreciated!

About the two machines, now that I have closed down my previous, how does it work if I replace also my current? How can I 'prove' that the machine I previously installed your software on is no longer active?

I don't expect this to be an issue short term, but it is still of interest.

Thank you for your support!

Timid

[tickstory]

Hi Timid,

Glad to hear you're up-and-running. Tickstory works on a per-"active" installation - that is, only 2 copies can be active on separate machines.

Hope this helps.