error occurred during download

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
vohanh
Posts: 10
Joined: Sun Sep 27, 2015 5:47 am

Re: error occurred during download

Post by vohanh »

I've put EA in folder '' File-> Open Data folder and then double-click on "MQL" and then "" Experts ". When I restart to MT4, I do not see EA in that directory.
Attachments
Screenshot (5).png
Screenshot (4).png
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: error occurred during download

Post by tickstory »

Hi Vohanh,

I'm not sure what you are looking for, however in your screenshot you clearly have "TickstoryInfoExpert" visible in your Metatrader 'Navigator' which means everything is working fine. Simply drag the TickstoryInfoExpert icon onto a live chart and this will activate it.

Regards.
vohanh
Posts: 10
Joined: Sun Sep 27, 2015 5:47 am

Re: error occurred during download

Post by vohanh »

I've copied EA on the folder: File-> Open Data folder and then double-click on "MQL" and then "'Experts'". When I rebooted MT4, in that directory has no EA, in window Navigation no EA which I copied into.
Attachments
Screenshot (5).png
Screenshot (4).png
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: error occurred during download

Post by tickstory »

Hi Vohanh,

Please see the attached annotated image of your screenshot. It highlights that you seem to have correctly installed TickstoryInfoExpert. The TickstoryInfoExpert.ex4 is highlighted in your screenshot of the folder and the TickstoryInfoExpert EA is highlighted in your MT4.

Thanks.
Attachments
tickstoryinfoexpert.jpg
vohanh
Posts: 10
Joined: Sun Sep 27, 2015 5:47 am

Re: error occurred during download

Post by vohanh »

I've copied the EA to Experts folder (In MT4, select File->Open Data folder and then double-click on "MQL" and then"'Experts"). After I rebooted MT4 terminal, my EA is no longer in the folder Experts. In the Navigator window does not appear my EA.
Attachments
image.jpg
image.jpg
vohanh
Posts: 10
Joined: Sun Sep 27, 2015 5:47 am

Re: error occurred during download

Post by vohanh »

I've copied the EA to Experts folder (In MT4, select File->Open Data folder and then double-click on "MQL" and then"'Experts"). After I rebooted MT4 terminal, my EA is no longer in the folder Experts. In the Navigator window does not appear my EA.
Attachments
image.jpg
image.jpg
vohanh
Posts: 10
Joined: Sun Sep 27, 2015 5:47 am

Re: error occurred during download

Post by vohanh »

I use a computer running Win 10
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: error occurred during download

Post by tickstory »

Hi Vohanh,

All your screenshots look the same to me and don't indicate any problem. Can we get back to basics and tell me what it is you are trying to do?

Tbanks.
Post Reply