Help USA500

General discussion about the Tickstory Lite software package.
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Pandion3
Posts: 12
Joined: Thu Sep 10, 2015 2:06 pm

Help USA500

Post by Pandion3 »

Hello guys,

I'm in trouble:

I downloaded the asset Dukascopy SP500, made the conversion to the same name used in ActivTrades. The MT4 carries the chart, and candles. However, does not open operations, tested in several Expert Advisors and nothing. What might be happening? Can you help me?

Best regards
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Help USA500

Post by tickstory »

Hi Pandion,

That's always a big question when testing an EA, which is why we can't assist trouble-shoot specific EAs. The best advice we can give is to firstly test with the standard 'MACD Sample' EA and ensure you are getting modelling 99.9% quality. After that, it is likely that your EA is sensitive to one of the parameters such as spread, causing it not to trade. Other problems may include parameters such as lot-size, tick value (etc) being incorrect in the exported data. In this cause, you should be able to nail down the exact parameter that is causing the issue by logging the error code you get when trying to place an order. If you don't have the EA's source code, you will need to consult the vendor to see if they can assist.

Hope this helps.
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