Symbol Setting Error

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
worker
Posts: 8
Joined: Mon Aug 31, 2015 3:53 pm

Symbol Setting Error

Post by worker »

Hello,

i want to map the Symbol "DEUODXEU" in .DE30Cash.

This works, but if want to change the contract specification, i get an Error.

Image

And if i change the Specs, they cant place a Order and will change the Specs to Zero for Tick value and Tick size.

The Problem ist just in the Indice, who are not able to read with the TickStoryInfo EA.

Thank you, for any help.

best regards
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Symbol Setting Error

Post by tickstory »

Hi Worker,

Have you tried specifying the Tick value and Tick size in the "MT4 Settings" tab just before exporting DEUIDXEU?

Regards.
worker
Posts: 8
Joined: Mon Aug 31, 2015 3:53 pm

Re: Symbol Setting Error

Post by worker »

I tryed to specified the datas in the Export Tab... or what you mean?
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Symbol Setting Error

Post by tickstory »

Hi - When exporting to MT4, there is a separate tab on the export screen called "MT4 Settings". This feature is explained in more detail under 'Customising MT4 Export Settings' in the manual:

http://tickstory.com/help/tickstorylite ... etting.htm

Regards.
worker
Posts: 8
Joined: Mon Aug 31, 2015 3:53 pm

Re: Symbol Setting Error

Post by worker »

Yes i know, i changed the Configs to my Broker configs...

But The script wont support Tick Value And Tick size 0.01!
They will change it after Export to 0, and i get an error: there is something wrong with your settings, if i look, they changed the settings to 0.

regards
worker
Posts: 8
Joined: Mon Aug 31, 2015 3:53 pm

Re: Symbol Setting Error

Post by worker »

Is it correct that tick size/tick value is not supportet by a value 0.01?
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Symbol Setting Error

Post by tickstory »

Hi,

I'm not sure what you mean by "the script". See the attached screenshot - it shows how to set the Tick Size and Tick Value to 0.01 in the "Export to MT4" window. We have just performed an export with these values and then opened the FXT file with the Data Editor and everything appears correctly as 0.01.

If you are still having issues, you will need to give a detailed step-by-step explanation of what you are doing and what the problem is.

Thanks.
Attachments
mt4exportscreen.gif
worker
Posts: 8
Joined: Mon Aug 31, 2015 3:53 pm

Re: Symbol Setting Error

Post by worker »

Ok i want to Export DAX30 (Ger30 Datas) to MT4. (Attachment first step)

Then i want to test and get an error, now when i want to RE-Export the Files, i get a Error Message.. its on german...
It means the Values are not correctly printed for Tick Size and Tick Value. (second)

if i accept that and watch in the export section.. (last one)

Now the Values are resetted.. dont know whats going on :(..

Thank you for help

regards
Attachments
last one
last one
Second
Second
First Step
First Step
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Symbol Setting Error

Post by tickstory »

Hi Worker,

Thanks for the further information, however it's still not clear where the error message shown in your 'second' screenshot are coming from. Is this being reported by your EA? Also, can you confirm that you are launching MT4 via Tickstory and that your FXT files are marked as 'read-only' when you view them in Windows Explorer (if not, can you please flag them manually as read-only immediately after export)?

Thanks.
worker
Posts: 8
Joined: Mon Aug 31, 2015 3:53 pm

Re: Symbol Setting Error

Post by worker »

hmm the problem is the Index!
I set manually the read-only button and starting after that MT4 with Tickstory!

Now i start a backtest, and get the attached Journal.

If i want to reexport the Files i get "second" error message again.

and the same window like "last one".
Tick value 0
Tick size 0.00000

dunno whats wrong here...

in EUR/USD the export is successfully!

Only the Index. There is no matter if i Map to another name or something. If i want to export and directly i click to export again i get directly the "second" error message...

regards
Attachments
5.PNG
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