Error message at startup

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
Post Reply
mrfrench
Posts: 1
Joined: Sun Mar 10, 2013 8:55 am

Error message at startup

Post by mrfrench »

Hello,
When starting tickstory I get the error message below. Tickstory starts once I close the error window but then the Dukascopy Db doesn't show up in the datasources window.
I am on windows vista home premium sp2 with .net 4.

Let me know if you need more information.
Thanks


Product name: Tickstory Lite
Product version: 0.7.0.0
Details:
Object reference not set to an instance of an object.
at System.Net.WebRequest.get_PrefixList()
at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
at System.Net.WebRequest.Create(Uri requestUri)
at Tickstory.Tracking.GoogleTracking.( )
at Tickstory.Tracking.GoogleTracking.(String , String )
at Tickstory.Tracking.GoogleTracking.()
at ..(Object , EventArgs )
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
tickstory
Posts: 5288
Joined: Sun Jan 06, 2013 12:27 am

Re: Error message at startup

Post by tickstory »

Hi mrfrench,

Thanks for the detail regarding your issue. Could you please ensure .NET 3.5 is installed on your PC as this is a prerequisite (unfortunately v4.0 does not necessarily support all the features of v3.5).
You can download v3.5 here: http://www.microsoft.com/en-au/download ... x?id=25150

Could also please advise if you use the Tickstory setup.exe or did you just copy the files to your PC? If the former, the installer should advise you if you dont have v3.5 installed.

Thanks.
Post Reply