Impossible to launch terminals and terminals not located

[Carabama]

Hi, I just bought the v1.6 and experienced a lot of difficulties using the software.
Once the data downloaded, it could absolutely not launch any MT4 terminal to export it, except with the help of Birt's suite software that it detectes.
And later this afternoon I noticed it is impossible for the Tickstory app to locate or display the MT4 terminal of an Alpari account, thus I can't export files on the terminal of this broker and can't do backtesting. A message ask for C-disk location but the software doesn't locate Alpari's terminal...(

[tickstory]

Hi Carabama,

I believe we've assisted you resolve this error now with the following response:

To prevent TDS from being launched, please rename or delete the file tds.exe from the MT4 installation folder.  Once you have done this Tickstory should use its own launcher. 

There should be no problem selecting an installation folder other than C:.  You should be able to browse to that location using the "select" button. 

Regards.