Error while saving settings

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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digi88
Posts: 4
Joined: Mon May 12, 2014 11:43 am

Error while saving settings

Post by digi88 »

I get the following message when I try to save as default settings the changes made in "Metatrader info" tab. Please assist.

Product name: Tickstory Lite
Product version: 1.5.1.0
Details:
Access to the path 'C:\Program Files (x86)\Tickstory Lite\Mt4.Default.mt4config' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize)
at System.IO.StreamWriter..ctor(String path, Boolean append)
at System.IO.FileInfo.CreateText()
at ..(String )
at ..(Object , EventArgs )
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr Iparam
tickstory
Posts: 5289
Joined: Sun Jan 06, 2013 12:27 am

Re: Error while saving settings

Post by tickstory »

Hi Digi88,

This error is unfortunately due to Windows restrictions. We will need to address the issue in a future version, however for now you can either:

1) Install Tickstory in a directory other than C:\Program Files (x86) (eg. C:\Programs) or
2) Run Tickstory as Administrator

We will let you know when this is resolved.

Thanks.
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