Assistance Required for Reinstalling Professional Account

[bastianps]

Dear Tickstory Support,

I am writing to request assistance with reinstalling my professional Tickstory account. My email address associated with the account is (omitted for privacy).

I accidentally installed Tickstory Lite, and now I am unable to install my professional account. I originally purchased the professional account on July 11, 2022, and I recently renewed the Tickstory Monthly Updates and Support Subscription, which is valid until July 23, 2024.

Could you please assist me in resolving this issue so that I can access my professional account again?

Thank you for your help.

Best regards,

Bastian PS

[tickstory]

Hi Bastian,

We have re-sent your information that you received via email when you purchased Tickstory. This contains the download link to the registered version of the software and your license key. Please use both to install and activate the Professional version of the software.

Thanks.

[bastianps]

Dear TIckstory,

Everything was done. Thank you.

[tickstory]

Great, Bastian - you're welcome!