Tickstory

Thanks for the response. I’m no longer able to reproduce the issue. After restarting my computer and Tickstory, exports for LIGHT.CMD are now working correctly across all tested timeframes with no crashes. It may have been a temporary application/task state issue as you suspected. I’ll reach back ou...

Hello Tickstory Team, I would like to report a reproducible application crash in Tickstory Lite when attempting to export data for LIGHT.CMD. Environment Product: Tickstory Lite Version: 1.9.8.14 Data Provider: Dukascopy Instrument: LIGHT.CMD (WTI Light Crude Oil) OS: Windows 10/11 Issue Summary Whe...

Hello Tickstory Support Team, I am reaching out regarding an issue with a historical data export from Tickstory for the US30 (Dow Jones) instrument at the Daily (D1) timeframe. Issue Description: I requested a full historical export spanning 1997–2026, however the exported file begins on September 1...

Hi — thank you for the quick response and for identifying and fixing the issue. I’ll review the update you sent and test the export again. Much appreciated.

Hello, I believe there is a bug in the Tickstory export functionality when exporting H4 bars. When exporting XAUUSD H4 data using the custom output format below, every bar in the exported file has identical Open, High, Low, and Close values. This results in flat bars with no price movement, which is...

Hi,

Thank you for the update and access to the pre-release. I’ll review and provide feedback following testing.

The addition of monthly and yearly export options is appreciated, and the date parameter clarification is noted.

Best regards,
Mansa

Hi Tickstory Team, Thank you for the quick update and for confirming that the Monthly timeframe will be included in the next release. I really appreciate you looking into this so promptly and adding it to the roadmap. Please let me know once the update is available, and I’ll be happy to test it on m...

Hi Tickstory Support,

I recently installed Tickstory Professional, but the Monthly (MN) timeframe is not available in the Data Export → Timeframe dropdown. I only see options up to Weekly.

Could you please confirm if Monthly data is supported and how I can enable or export it?

Thank you,
Mansa