Hi Tickwaiting,
Yes, apologies we cannot provide a video of MT5 screens in Youtube due to copyright issues. Our associated guide which is linked to in the Youtube description goes through everything step-by-step with screenshots. Please let us know if that doesn't clarify.
Thanks.
Search found 4930 matches
- Wed May 29, 2024 11:26 pm
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 9
- Views: 143
- Wed May 29, 2024 6:20 am
- Forum: General Discussion
- Topic: How can i transfer the licence to another computer?
- Replies: 12
- Views: 12193
Re: How can i transfer the licence to another computer?
Hi Gianni,
You should be able to use a license for another PC. If you require additional assistance, please consider renewing your subscription. As part of your subscription, we can ensure you get a priority response amongst other benefits.
Thanks.
You should be able to use a license for another PC. If you require additional assistance, please consider renewing your subscription. As part of your subscription, we can ensure you get a priority response amongst other benefits.
Thanks.
- Wed May 29, 2024 4:14 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 9
- Views: 143
Re: mt5 import data issue
Hi Tickwaiting, Could you please elaborate what the issue is from the screenshots you provided? Just one point to add and that is, have you tried the "Copy from" field to copy all the data from an existing MT4 symbol? This will allow you to duplicate all the existing symbol parameters without having...
- Wed May 29, 2024 1:17 am
- Forum: General Discussion
- Topic: Please help to reset my license
- Replies: 3
- Views: 93
Re: Please help to reset my license
Hi Collecktor, You're welcome. Do note that our licensing system is designed to work on a specific machine, as identified by a "fingerprint". In your case, there were more than the allowed maximum installations which is why you received an error message. Note that part of your subscription covers al...
- Tue May 28, 2024 11:44 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 9
- Views: 143
Re: mt5 import data issue
Hi Tickwaiting, Please try again and see if that fixes your issue. If you continue to have issues, you might want to give a screenshot of exactly what you're seeing (or not seeing) so we're on the same page. With custom symbols, I believe that custom symbols will always show under the folder named a...
- Tue May 28, 2024 6:54 am
- Forum: General Discussion
- Topic: When will launcher for MT4 build 1420 released?
- Replies: 1
- Views: 46
Re: When will launcher for MT4 build 1420 released?
Hi Utalert,
We have just released v1.9.7.19 which supports MT4 Build 1420. Please get this latest version via your download link.
Separately, we have sent you an email on another topic - we'd appreciate if you could get back to us if possible!
Thanks.
We have just released v1.9.7.19 which supports MT4 Build 1420. Please get this latest version via your download link.
Separately, we have sent you an email on another topic - we'd appreciate if you could get back to us if possible!
Thanks.
- Tue May 28, 2024 5:28 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 9
- Views: 143
Re: mt5 import data issue
Hi Tickwaiting, If you are referring to not being able to see data in the "Bars" tab when requesting a date range, please make sure you have gone to MT5's Options -> Charts -> Max bars in chart and set it to " Unlimited ". If you don't do this, MT5 will not show all available data to preserve memory...
- Mon May 27, 2024 11:03 pm
- Forum: General Discussion
- Topic: v1.9 Released! (Lite, Standard & Professional)
- Replies: 271
- Views: 2568833
Re: v1.9 Released! (Lite, Standard & Professional)
Great to hear, Resx!
- Mon May 27, 2024 11:00 pm
- Forum: General Discussion
- Topic: Broker data keeps replacing my Tickstory data. Please help.
- Replies: 1
- Views: 81
Re: Broker data keeps replacing my Tickstory data. Please help.
Hi Gsolomos, Could you please clarify whether you are referring to the HST or FXT files? Can you please try manually setting the "read-only" flag on the files in-question by right-clicking on them in Windows File Explorer and checking the "read-only" check-box? You might also try disconnecting from ...
- Mon May 27, 2024 9:56 am
- Forum: General Discussion
- Topic: Recommended way to update historical data for custom symbol in MT 4 & 5?
- Replies: 3
- Views: 2085
Re: Recommended way to update historical data for custom symbol in MT 4 & 5?
Hi Rexsg,
We are still in the process of trying to finalize our major update. For the moment, you will still need to export the full date range.
Thanks.
We are still in the process of trying to finalize our major update. For the moment, you will still need to export the full date range.
Thanks.