Tickstory

Hi Blogchik,

We have just tested your license key and everything is working fine. Could you please elaborate on the error you are getting (or provide a screenshot) and when/where it is occurring?

Thanks.

Hi Tuvix,

Thanks for the heads up. There was an issue with the launcher which has been fixed with v1.9.7.18 which has just been released.

Regards.

Great to hear everything is working!

Hi Blogchik,

As part of your active subscription, we can help you with this. Please start the install the application on the new machine when you are ready (ensure it has been fully uninstalled from the old one).

Thanks.

Hi joag148923, Both the Standard and Professional licenses offer perpetual licenses, however the subscription services are renewed monthly and yearly, respectively. Your subscription gives you access to a number of useful features including access to our data servers, on-going technical support and ...

Hi Diablo, Thanks for letting us know how you solved the issue. With the format you mention, this custom specification can be used in Tickstory: {Timestamp:yyyyMMdd HHmmss fffffff},{BidPrice},{BidPrice},{AskPrice},{BidVolume:f0} Of note, the "fffffff" should format the milliseconds as NT expects. Th...

Hi Diablo_DD, Could you please check that there is actually data in the file you are trying to import and that the format looks as expected? You might want to also try editing the exported file so you only have say 10 lines of data. That way, you can narrow down the potential cause of the import fai...

Hi Antonio, TIckstory is compatible with most charting packages that permit import of delimited data (eg. CSV, tab). If you have the specific format that Multicharts requires to import bar and tick data we can advise on the custom format you need to specify in Tickstory to produce the required data....

Hi Joag148923,

Yes, the licensed version of the software will enable you to download the maximum data available for any particular symbol and export it to MT4. All full list of symbols and their historical date ranges can be found on this page.

Hope this helps.

Hi Tickehistoryuser,

We've sent a private message to you to assist further. Please see the top-right menu to check your inbox.

Thanks.