Hi Get_smoked,
We have just updated Tickstory LIte to v1.9.7.19 which supports MT4 Builds 1418 until the current 1420. Could you please download this latest version and try again.
Thanks.
Search found 4936 matches
- Mon Jun 03, 2024 4:07 am
- Forum: Issue/Bug tracking
- Topic: Mt4 launch issue (1.9.7.18)
- Replies: 1
- Views: 22
- Sun Jun 02, 2024 10:48 pm
- Forum: General Discussion
- Topic: how to active license key?
- Replies: 1
- Views: 16
Re: how to active license key?
Hi Amytaobob, Thanks for your purchase. As part of your order, you would have received an email containing a link to download the registered version of the software along with your activation key. If you can't see this email, please check your Spam/Junk folder in case it has ended up there. If you c...
- Sun Jun 02, 2024 12:02 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 14
- Views: 580
Re: mt5 import data issue
Hi JoeyPro,
Could you kindly send a screenshot of the issue so we can try assist resolve this for you?
Thanks.
Could you kindly send a screenshot of the issue so we can try assist resolve this for you?
Thanks.
- Thu May 30, 2024 11:00 pm
- Forum: General Discussion
- Topic: How can i transfer the licence to another computer?
- Replies: 14
- Views: 12487
Re: How can i transfer the licence to another computer?
Hi GianniSarti, We try to manage a very generous licensing system (including allowing 2 activations for the 1 license) so a majority of our users don't come across any need to engage us. Note that our licenses do not "float" which means that if you want to use it actively on different machines, you ...
- Thu May 30, 2024 10:57 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 14
- Views: 580
Re: mt5 import data issue
Hi Tickwaiting, You might want to cross-check the file that you exported to see that all the data is correctly there. When you see the pre-import, you should be able to see a sample of the data you're importing (as shown in the previous screenshot given). Has that got the data outside of the 2008 pe...
- Thu May 30, 2024 7:42 am
- Forum: Issue/Bug tracking
- Topic: Tickstory Lite issue on startup
- Replies: 1
- Views: 47
Re: Tickstory Lite issue on startup
Hi Admissqddw, Could you please try to run the Microsoft .NET v4.6.2 installation just in case something is corrupt with your installation? The screen should have a "Close" button at the bottom. You might be able to temporarily work around the issue by pressing "tab" to highlight the close button (e...
- Wed May 29, 2024 11:26 pm
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 14
- Views: 580
Re: mt5 import data issue
Hi Tickwaiting,
Yes, apologies we cannot provide a video of MT5 screens in Youtube due to copyright issues. Our associated guide which is linked to in the Youtube description goes through everything step-by-step with screenshots. Please let us know if that doesn't clarify.
Thanks.
Yes, apologies we cannot provide a video of MT5 screens in Youtube due to copyright issues. Our associated guide which is linked to in the Youtube description goes through everything step-by-step with screenshots. Please let us know if that doesn't clarify.
Thanks.
- Wed May 29, 2024 6:20 am
- Forum: General Discussion
- Topic: How can i transfer the licence to another computer?
- Replies: 14
- Views: 12487
Re: How can i transfer the licence to another computer?
Hi Gianni,
You should be able to use a license for another PC. If you require additional assistance, please consider renewing your subscription. As part of your subscription, we can ensure you get a priority response amongst other benefits.
Thanks.
You should be able to use a license for another PC. If you require additional assistance, please consider renewing your subscription. As part of your subscription, we can ensure you get a priority response amongst other benefits.
Thanks.
- Wed May 29, 2024 4:14 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 14
- Views: 580
Re: mt5 import data issue
Hi Tickwaiting, Could you please elaborate what the issue is from the screenshots you provided? Just one point to add and that is, have you tried the "Copy from" field to copy all the data from an existing MT4 symbol? This will allow you to duplicate all the existing symbol parameters without having...
- Wed May 29, 2024 1:17 am
- Forum: General Discussion
- Topic: Please help to reset my license
- Replies: 3
- Views: 207
Re: Please help to reset my license
Hi Collecktor, You're welcome. Do note that our licensing system is designed to work on a specific machine, as identified by a "fingerprint". In your case, there were more than the allowed maximum installations which is why you received an error message. Note that part of your subscription covers al...