Home › Forums › Tickstory Lite › General Discussion › tickstory doesnt work cannot download data

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  • imported_tickstory
    Participant
    August 4, 2015 at 10:17 am
    Post count: 1479
    #20962

    Hi Elargo,

    From our FAQ (viewtopic.php?f=2&t=613):

    Q. I am getting the error “Access to the path denied” when exporting.
    A. This is caused by Windows denying Tickstory access to the folder where it needs to store its downloaded tick data. To resolve this, go to File->Settings and specify a “Dukascopy Store Folder” that has general write permissions. For example, create a folder called “Tickdata” in your Documents and then specify C:UserDocumentsTickdata as the storage folder location.

    This should resolve the issue you mention so hopefully you’re up-and-running shortly.

    Regards.

    Elargo
    Participant
    August 4, 2015 at 4:36 pm
    Post count: 2
    #20963

    Excuse me for my wording. FCKin windows playing tricks…before i used the free version and after every restart it deleted 24 gb data….
    I love you soso much. Thanks a lot

    imported_tickstory
    Participant
    August 6, 2015 at 2:11 am
    Post count: 1479
    #20964

    Hi Elargo,

    Which data are you referring to that got deleted?

    Thanks.

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