Problem with v 1.60 and MT4 b 840

[imported_tickstoryParticipant June 19, 2015 at 9:48 am Post count: 1479]

#20807

Hi Lenny,

We’re looking into this right now and will update you asap.

Thanks.

[imported_tickstoryParticipant June 19, 2015 at 10:31 am Post count: 1479]

#20806

Hi Lenny,

We’ve tested Build 840 and everything is working correctly. Ensure you have applied your v1.6 license before attempting to launch MT4.

Regards.

[lenny138Participant June 20, 2015 at 2:07 am Post count: 6]

#20808

I had uninstalled TickStory Lite 1.60 and did a registry clean with CCleaner. Then re-installed it again and applied the license key. Sterted MT4 via Tools–> MT4 Launcher and did a backtest and got 99% modelling. However, the main MT4 title bar still says ‘MT4 Demo – Demo’ not ‘MT4 Tickstory Launcher’ as expected. If you can rectify this in a future release that would help us to know the patch is working and that the MT4 platform is running with TickStory. I understand that MT4 might try to overwrite this title, but it should be doable somehow just like Birt’s TickData Suite is doing.

Thanks,
Lenny

[imported_tickstoryParticipant June 20, 2015 at 2:51 am Post count: 1479]

#20809

Hi Lenny,

Good to hear you resolved the issue. Yes, it is possible that MT4 overrides the title bar. The definitive way of telling whether you have successfully launched MT4 is if you receive no errors when using the “MT4 Launch” button. When no error notification is given, you are good to go.

Hope this helps.

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