lost FXT files

[imported_tickstoryParticipant July 30, 2013 at 12:23 pm Post count: 1479]

#19160

Hi Experienced_tester,

Once Tickstory has completed generating the FXT files, it does not touch them again unless you re-export your data.
The only possibility I can immediately think of (unless you have instructions about how to reproduce the issue), is that MT4 has overwritten them because they were not marked as ‘read only’ and you did not launch MT4 via Tickstory.

Hope this helps.

[experienced_testerParticipant July 30, 2013 at 1:51 pm Post count: 17]

#19161

After posting this topic here I downloaded again one pair.
I left the default settings: Make FXT read-only and so on.

Now I checked and the FXT file is NOT read-only.

Thank you.

[imported_tickstoryParticipant July 30, 2013 at 11:53 pm Post count: 1479]

#19162

Hi Experienced_tester,

Just to be clear, the “Make FXT read-only” check-box should be checked. When FXT files are marked as ‘read-only’ they cannot be over-written by MT4.

Hope this helps clarify further.

REgards.

[experienced_testerParticipant July 31, 2013 at 5:33 am Post count: 17]

#19163

Thank you.
As I said, the option ‘Make FXT read-only’ is checked (default) but the resulting FXT file is not read-only.

I tried several times, the FXT files are never read-only. I will turn them into read-only, just have to remember to do it each time after downloading.

Regards

[imported_tickstoryParticipant August 7, 2013 at 4:37 am Post count: 1479]

#19164

Hi experienced_tester,

We have tried to replicate your issue but cannot. When the ‘Make FXT read-only’ check-box is checked, the FXT files that are generated are marked as such.
Happy to assist further if you can provide further details about your issue such as your operating system and some screenshots of the resulting files as seen in Windows Files Explorer.

Thanks.

[experienced_testerParticipant August 8, 2013 at 11:58 am Post count: 17]

#19165

My MT4 for backtesting purposes is not on C partition.
Maybe this could be an explanation.

OS: Win XP Prof v2002, SP3 v3264.

Thank you.

[imported_tickstoryParticipant October 23, 2013 at 10:04 am Post count: 1479]

#19166

Hi Experienced_tester,

Just to let you know that we have done further tests on this to try export the data to a USB stick in a similar setup that you have described. Unfortunately we are still unable to reproduce the issue you are reporting – the files are correctly marked as ‘read-only’. Can you please try export to a “vanilla” MT4 installation on your local hard drive and see if you have any issues?
Also, looking at your screenshots it appears that you have your MT4 terminal running – are you sure the export was performed successfully and that MT4 didn’t have the files locked? You would have received an error during the export if so.

Thanks.

[experienced_testerParticipant October 23, 2013 at 5:12 pm Post count: 17]

#19167

@tickstory wrote:

Hi Experienced_tester,

Just to let you know that we have done further tests on this to try export the data to a USB stick in a similar setup that you have described. Unfortunately we are still unable to reproduce the issue you are reporting – the files are correctly marked as ‘read-only’. Can you please try export to a “vanilla” MT4 installation on your local hard drive and see if you have any issues?
Also, looking at your screenshots it appears that you have your MT4 terminal running – are you sure the export was performed successfully and that MT4 didn’t have the files locked? You would have received an error during the export if so.

Thanks.

Thank you, Tickstory.

1. I downloaded a few min ago a short interval of time to an mt4 located on the C partition, I think this is what you asked me to do. Surprise: the Properties of the FXT files are “Archive” instead of “Read-only”. (I exported 2 FXT files for 1 pair).

In several days I will install a fresh OS and see how it does. At the moment my system has 3 versions of NET Framework and maybe my SP3 version is a bit strange, I don’t know. So I’ll be back soon.

2. I opened the Export menu of TS just to get the screenshots for you; I did not download any data at that moment. I had all the data I needed. The terminal was running cause I was backtesting that day.
Make no mistake, I am very keen in observing all the rules for bt and my user name says it all. Actually everything is running smoothly with your great software, I’m very pleased. If you only would break the 2GB limitation of mt4, I’d be in paradise.

Thanks again. Regards,

[imported_tickstoryParticipant October 23, 2013 at 8:57 pm Post count: 1479]

#19168

Hi Experienced_tester,

Thanks for confirming the details. We’re obviously asking some questions to ensure there’s nothing elementary going wrong here – we haven’t seen the behaviour you are describing before. It would be unusual for it to be related to the .NET Framework installation, but we’ll wait for your update on this.

Regarding the 2GB limit, we have reports that MT4 have extended this to 4GB although we haven’t yet confirmed this ourselves. Please refer to this thread for more:

viewtopic.php?f=4&t=202

Hope this helps.

[rubysParticipant December 1, 2013 at 8:50 pm Post count: 3]

#19169

Hi,
I’ve seen the same behavior on my PC (windows 7).
Running Tickstory as administrator did the trick for me.
Hope it helps,
Ruby

[rubysParticipant December 1, 2013 at 8:55 pm Post count: 3]

#19170

One more important thing: it will work only on existing .fxt files in tester folder (files that exists before launching Tickstory).
Cheers,
Ruby

[imported_tickstoryParticipant December 3, 2013 at 3:37 am Post count: 1479]

#19171

Hi Rubys,

Thanks for your feedback. Could you please elaborate on which issue was addressed by running as administrator? The files not being marked as read-only? Were your files also on a USB stick?

Thanks.

[rubysParticipant December 19, 2013 at 7:00 am Post count: 3]

#19172

Hi,
1. This workaround will work only on existing .fxt files in …testerhistory. So I use Tickstory to create fxt files to all desired pairs and time frames – the period is not important; it is only important that the .fxt files will exist in the …testerhistory folder. For me all of these .fxt files where not marked as read only as mentioned in this thread.
2. Launch Tickstory as administrator using right click on the desktop icon or changing the desktop shortcut advanced properties to allow it to run as administrator.
3. Repeat step 1 but now use the desired backtesting period (i.e. one year of data). This time, when the process ends, the .fxt files (which where there but was not marked as read only) will be recreated and marked as read only as desired.

Hope it helps
Ruby

[imported_tickstoryParticipant January 3, 2014 at 6:05 am Post count: 1479]

#19173

Hi Rubys,

Thanks for the further information. From what you are saying, it sounds like there are some issues with permissions/ownership. If you delete the files completely and re-create them with Tickstory (without using Administrator access) does it still fail to mark the files as read-only?

Thanks.

[goolyParticipant January 8, 2014 at 7:53 pm Post count: 57]

#19174

I think there is a bug in the ‘Make file read only’ option.
If this is set I can see that (on Win7,64) for these ‘users’ on my PC (thisPC)

SYSTEM
gooly (thisPCgooly) [me as user – and owner of the files]
root (thisPCroot) [me as admin]
Home Users (thisPCHome Users)
Administrators (thisPCAdministrator)

the rights of each fxt-file is as follows:

SYSTEM full..write
gooly (thisPCgooly) full..write (wrong)
root (thisPCroot) full..write
Home Users (thisPCHome Users) read, start, read (ok, but there are no further users)
Administrators (thisPCAdministrator) full..write

That is most probalbly the reaso why the ‘Make file read only’ option obviously does not work:
The individual user (who has started Tickstory) gate full access which is not restricted. The restriction of the user groupe seems to be nor enough.
I feel sorry for you because I know under Linux this a lot easier to handle!
Gooly

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