Home Forums Tickstory Lite Issue/Bug tracking Apparent Launch trouble

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  • ekke
    Participant
    Post count: 18

    Hi again.
    There is some additional info on what is happening with regard to my post above.

    From the Journal:
    2015.05.25 18:11:37.988 TestGenerator: server “Tickstory-Demo” differs from “GlobalPrime-Demo” terminal connected to

    Normally I would link this to incorrect setting under the File > Settings > MT4 Settings Tab.
    But that is all set correctly.

    thanks

    ekke

    ekke
    Participant
    Post count: 18

    Me again, hi

    Looks like the problem I am having happened after the upgrade to build 825.
    Maybe you cab have a look at that.
    Thanks again

    cheers
    ekke

    ekke
    Participant
    Post count: 18

    Here we go again. More problems

    I started a complete new installation of Ticklite and MT4 (build 830)
    This what happens now

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    Make sure you have specified the MT4 installation folder and started MT4 manually at least once.
    WRT the Build 825 launch issue, this is being tracked here:

    viewtopic.php?f=4&t=681

    Thanks.

    ekke
    Participant
    Post count: 18

    Hi
    Thanks for replying to my post.
    Yes, I have checked all of that. Check the above images. The T:Global Prime Folder is
    the location of the MT4 installation and starting MT4 manually from the root T:Global Primeterminal.exe
    starts up normally.
    Since build 830 Tickstory has a problen seeing the installation at all.
    I have in the meantime used a backup (build 825) of my previous installation with goes right back to
    the first problem in my series of posts.
    I can model but it looks as if the results are different to what I had when all was working fine (build 725).
    I get n/a but with a green band in the Report.
    I attached a snapshot for you .

    I installed all of it a couple of times over but with no luck.
    Finally I have a suggestion which you can maybe implement.
    Is it possible to launch MT4 from Ticklite with the noupgrade switch installed?
    Not sure if this is the correct wording but there is a switch around that stops
    this sneaking in of unwanted upgrades.
    Do you know of a complete 725 installation that I can download?
    I could not find one.

    thanks and regards
    ekke

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    You can download the executable files for Build 765 from here:

    http://www.tickstory.com/files/Metatrader.765.zip

    I suggest you revert back to this build if you are continuing to have difficulties.
    You can find some hints on how to prevent auto-update on this thread:

    viewtopic.php?f=2&t=683

    Hope this helps.

    ekke
    Participant
    Post count: 18

    Hi
    Thanks for coming back.
    Thanks also for the link, but it seems to be broken. Only points to your home site.
    Can you have a look at it please.
    I would really appreciate a stand alone build 765.
    I have a 765 terminal.exe file but just replacing it in the MT4 (build 830) file set
    does not solve the problem. Tried it already.

    Thanks so much for taking the time to talk to me and listening to my problems.
    It really is appreciated.

    regards
    ekke

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    Apologies – the link should be fixed now.
    Unfortunately the most recent full installation we have is 509 which you can find here:

    http://www.tickstory.com/files/MetaTrader%20509%20Full.zip

    Hope this helps.

    ekke
    Participant
    Post count: 18

    Hi
    I cannot stress enough how much I like the way you response. Thank you.
    Also thank you for the new link.
    I have solved my problem by patching together a (build 765) which I found installed on
    one of my PCs. I think I sorted out how this whole thing hangs together.
    Anyway the (765) works now and I get all the results as usual.

    Is the only way to block updates by denying SYSTEM access to the WebInstall folder?
    And finally I am looking forward towards your next release.

    Have a good weekend

    cheers
    ekke

    imported_tickstory
    Participant
    Post count: 1479

    Hi Ekke,

    Glad to hear that you solved the issue (and glad I helped!).
    As far as I am aware, deleting the content of the WebInstall/mt4cli directory will prevent MT4 auto-updates. If you find any more solutions, please feel free to comment on the related thread (viewtopic.php?f=4&t=681).

    Kind regards.

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