Hi Erik,
1) Can you please go to File->Settings in Tickstory and tell me whether you have set your MT4 Installation folder? It should be something like “C:Program Files (x86)XTB”. If it is not, please set this before trying to launch again.
2) The earliest historical data that Dukascopy has for DEUIDXEUR is 18th September 2011. The earliest for XAGUSD (GOLD) is 11 November 2011. If you try to request earlier than this, you will receive errors that the data could not be found. A full list of the available date ranges for each symbol can be found here: viewtopic.php?f=2&t=155.
4) As per the answer to question 1) – You need to select your MT4 Installation folder (i.e. the backtesting installation).
I hope this helps resolves the issues you mention.
Regards.
