Home Forums Tickstory Lite Issue/Bug tracking MT4 TestAgent: Server ‘TickStory demo’ differs from Broker

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  • duker
    Participant
    Post count: 4

    I have just learnt that the History/Default directory become redundant after you install another Account. I added a RoboForex-ECN account, and now I have both a RoboForex-Demo and a RoboForex-ECN directory. Now when I rerun both HST and FXT files go the right spot.

    But the other errors still remain.

    imported_tickstory
    Participant
    Post count: 1479

    Hi Duker,

    Thanks very much for the details – it really helps. From what I can see, you haven’t selected the “Launch MT4” button in Tickstory which is a necessary step to ensure the exported data can be used.
    Can you please do this and try back-testing again? I can’t see any other issues with the steps you’ve taken. The messages you mention are only warnings and do not stop your back-test.

    If you haven’t already, you might want to check out our ‘Getting Started’ video:

    https://www.youtube.com/watch?v=R-rMOen4UHg

    Regards.

    duker
    Participant
    Post count: 4

    I watched the video. Must say I missed the fact that you had to Launch MT4 from Tickstory Lite. However this button does not work. See image.

    I have the latest version 1.6.0.0

    imported_tickstory
    Participant
    Post count: 1479

    Hi Duker – please ensure you have applied your license by going to Help->License code and entering the license code you were emailed. Then try the launcher again.

    Regards.

    duker
    Participant
    Post count: 4

    OK. Now I feel like a right numbskull, because with starting MT4 from TickStory solved the problem.

    In my defense though – a note for future development, maybe force the license code to be entered (if it hasn’t already) when this error occurs. The software never asked for a license key, and several hours in it was the last thing I was thinking off.

    But. It works fine now. Thank You Support.

    imported_tickstory
    Participant
    Post count: 1479

    Thanks for the suggestion, Duker. We did note it in the email you received, but understand that it can be missed. Most importantly, glad to hear you’ve resolved the issue!

    Regards.

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