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  • imported_tickstory
    Participant
    June 17, 2015 at 4:24 am
    Post count: 1479
    #20803

    Hi Martin,

    All our data is sourced as-is from Dukascopy (dukascopy.com) who provide their data in UTC.

    Hope this helps.

    Martin.Matrix
    Participant
    June 17, 2015 at 8:39 am
    Post count: 2
    #20804

    @tickstory wrote:

    Hi Martin,

    All our data is sourced as-is from Dukascopy (dukascopy.com) who provide their data in UTC.

    Hope this helps.

    Good morning,
    I have download a historical data in UTC +02 UTC +2 with Europen/London DST time BUT I have stil obtain a night data (attached files)[attachment=0:xuvs9diu]night_data.JPG[/attachment:xuvs9diu] . Correct data are very important for me, I tried to communicate with Dukascopy but without a good result 🙁

    Can you help me please !?

    Thank you very much.

    Martin

    imported_tickstory
    Participant
    June 17, 2015 at 11:15 am
    Post count: 1479
    #20805

    Hi Martin,

    I can see for the date you mention that there is some data at night. On other days, however, the data starts correctly in the morning.
    Unfortunately I can’t comment on why this is. Sometimes Dukascopy refreshes their data and may correct this later on. You can try asking a question to their online support.
    FYI, there is some further information about the instrument trading hours here:

    https://www.dukascopy.com/swiss/english/cfd/range-of-markets/

    Hope this helps.

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