Home › Forums › Tickstory Lite › Issue/Bug tracking › Is not parsing and opening

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  • imported_tickstory
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    June 13, 2015 at 11:38 pm
    Post count: 1479
    #20751

    Hi Jared,

    Thanks for reporting your issue. Can you please check your Tickstory proxy settings by going to File->Settings->Dukascopy Data Source and tell us whether you have any proxy information set? If not, could you please go to Windows->Control Panel->Internet Options->Connections->LAN Settings and tell us whether you have any proxy settings set and what they are? Specifically, it seems that there is a server name specification that seems to be causing the issue.

    Does the application resume if you close the error box?

    Thanks.

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