Home Forums Tickstory Lite General Discussion Tickstory & Norton AV

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  • imported_tickstory
    Participant
    Post count: 1479

    Hi Muplayer,

    According to your screenshot, the following page seems to describe the error a bit further:

    http://community.norton.com/en/forums/clarification-wsreputation1-detection

    We are not sure what could be causing this. We have lodged a dispute with Norton’s AV to hopefully have this resolved. If you have any concerns, you should be able to run this in a sandbox and/or without administrator privileges.

    Thanks.

    imported_tickstory
    Participant
    Post count: 1479

    We have just received the following reply from Norton:

    Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

    9B61FDADB2C91CE001B56F1FE1FAFD7F – tickstorylite_setup.exe

    The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://securityresponse.symantec.com/avcenter/defs.download.html

    Please note that whitelisting can take up to 24 hours to take effect.

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