Tickstory

I bought 1.7.4 version, but clicking on Mt4 Launcher, an error appears.

- My mt4 version is 950
- Mt4 folder and server name are correctly configured
- The small star is gold

Thank you in advance...
Andrea

Hi Ander67,

Have you have applied your license in Help->License and checked the trouble-shooting check-list here:

http://tickstory.com/forum/viewtopic.php?f=2&t=613

Also, please make sure that terminal.exe exists in the MT4 Installation Folder.

If you're continuing to have issues, can you please send us a screenshot of the error message along with your MT4 settings?

Thanks.

Hi,
my licence is correctly applied and terminal.exe exists in the MT4 Installation Folder.
The version of my mt4 is 950.

Thank you..

tickstory wrote:Hi Ander67,

Have you have applied your license in Help->License and checked the trouble-shooting check-list here:
http://tickstory.com/forum/viewtopic.php?f=2&t=613
Also, please make sure that terminal.exe exists in the MT4 Installation Folder.
If you're continuing to have issues, can you please send us a screenshot of the error message along with your MT4 settings?

Thanks.

Hi Ander67,

As per our discussion offline, we needed to correct your selected "MT4 Installation folder". This folder is where MT4 has been installed and typically looks like "C:\Program Files (x86)\Metatrader" (and not your MT Data Folder i.e. C:\User\AppData\etc).

Glad that you're now up-and-running.

Regards.