Tickstory

I have bought Tickstory Lite however there is following error . please guide me to resolve the issue.


Time Message
22-02-2016 19:05 Error occurred during download: Access to the path 'C:\Program Files\Tickstory Lite\EURUSD\2015\07\23' is denied. (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
22-02-2016 19:05 Error occurred during download: Access to the path 'C:\Program Files\Tickstory Lite\EURUSD\2015\07\23' is denied. (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
22-02-2016 19:05 Error occurred during download: Access to the path 'C:\Program Files\Tickstory Lite\EURUSD\2015\07\23' is denied. (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)
22-02-2016 19:05 Error occurred during download: Access to the path 'C:\Program Files\Tickstory Lite\EURUSD\2015\07\23' is denied. (URL: http://www.dukascopy.com/datafeed/EURUS ... _ticks.bi5)

Hello,

This answer is taken from our FAQ (which you can find here http://tickstory.com/faq/):

"This is caused by Windows denying Tickstory access to the folder where it needs to store its downloaded tick data. To resolve this, go to File->Settings and specify a “Dukascopy Store Folder” that has general write permissions. For example, create a folder called “Tickdata” in your Documents and then specify C:\User\\Documents\Tickdata as the storage folder location."

Hope this helps.

Thank you very much,

In MT4 setting there is option for Launcher command line args , what I need to write there.

The 5 step video for installing & testing Tickstory is is not exactly same as the latest version of tick story, there are few differences.

kindly guide me.

Hi Yash,

You don't need to put any command-line arguments unless you want to do something specific such as:

/portable - Allows you to store your data in the same folder as the installation directory. Only use this if you are trying to run from a USB drive or trying to have a "portable" back-testing installation that you can move around from one PC to another.

/skipupdates - Tells MT4 not to automatically apply any new updates.

Ensure you put spaces between the parameters if you are specifying more than one.

Hope this helps.