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90% or n/a modelling quality
Posted: Wed Feb 10, 2016 9:28 pm
by Victor
hello,
please help me!!!
for more then two months I use tickstory 1.7.3 and mt4 910. till today everything was perfect, but today I can't manage to receive
99.90% accurance...I receive 90.0% or n/a.
please help me, I am in the big process of testing...
big thanks
Re: 90% or n/a modelling quality
Posted: Thu Feb 11, 2016 2:31 am
by tickstory
Hi Victor,
Can you kindly update your email details on the forum so we can locate your license information. You will need to use the same email as when your purchased your license.
Thanks.
Re: 90% or n/a modelling quality
Posted: Thu Feb 11, 2016 8:21 am
by Victor
i tried to change it, but I don't know if really changed.
but any way, my email address when I made the the payment is this: (hidden)
waiting for some instructions...
Re: 90% or n/a modelling quality
Posted: Thu Feb 11, 2016 11:41 am
by tickstory
Hi Victor,
Thanks for the further information. For security reasons, we've emailed the account you mentioned to clarify the situation as we already have an account under this email address.
Please note that licensing & support is provided on a one user per-license basis (maximum of 2 machines). If there other person(s) using the software, you will be required to purchase an additional license for each user. This entitles you to our support and ensures continued activation of the application.
Thank you.