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Tickstory has encountered a problom and needs to close.??

Posted: Tue Aug 11, 2015 5:26 am
by sheriffonline
Hi!

When i try to open Tickstory says poppop as "Tickstory has encountered a problom and needs to close. We are sorry for the inconveneince".

i use windows xp sp3 and .NET version 3.5

what will be the issue and how to resolve this issue?

Re: Tickstory has encountered a problom and needs to close.?

Posted: Tue Aug 11, 2015 9:37 am
by tickstory
Hi Sheriffonline,

This error is most likely due to an incorrect/incomplete .NET setup. Firstly make sure you have .NET v3.5 SP1. Check out these threads for further info:

http://tickstory.com/forum/viewtopic.php?f=4&t=255
http://tickstory.com/forum/viewtopic.php?f=4&t=71

Hope this helps.

Re: Tickstory has encountered a problom and needs to close.?

Posted: Tue Aug 11, 2015 11:24 am
by sheriffonline
Now Tickstory working. but still i could not able to success in report.

when i test strategy report shows error in journal.

Code: Select all

2015.08.11 16:49:05.578	TestGenerator: file "F:\Program Files\InstaTrader\tester\history\EURJPY60_0.fxt" is read-only

Code: Select all

2015.08.11 16:49:05.656	TestGenerator: file "F:\Program Files\InstaTrader\tester\history\EURJPY60_0.fxt" cannot open [13, Permission denied]

Re: Tickstory has encountered a problom and needs to close.?

Posted: Wed Aug 12, 2015 2:21 am
by tickstory
Hi Sheriffonline,

Could you kindly share what you did to rectify the original issue? It might assist others.

Regarding your "permission denied" error, it appears that MT4 cannot access the FXT file. Is it possible you are trying to back-test while Tickstory has not yet completed the export?

Regards.

Re: Tickstory has encountered a problom and needs to close.?

Posted: Wed Aug 12, 2015 4:06 am
by sheriffonline
Tickstory completed the report. for your informatuion i use mt4 latest build. version 4.00 build 845.
i could not launch mt4 from tickstory, says option not available. so i opened mt4 seperately.
please do the needful to solve this issue.

Re: Tickstory has encountered a problom and needs to close.?

Posted: Thu Aug 13, 2015 1:58 am
by tickstory
Hi - to launch MT4 Build 830 and above you need v1.6+ of Tickstory. You can find out more here: http://tickstory.com/forum/viewtopic.php?f=2&t=696.

Regards.