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indexes

Posted: Wed Jun 24, 2015 10:28 am
by omisis
Hey Guys, I can not download data from indexes.
All pairs works without problems, only the indexes is not working.
he invites a file that is only a few big bitts.
I use tikstory 1.5.2.0

Re: indexes

Posted: Wed Jun 24, 2015 11:15 am
by tickstory
Hi Omisis,

Do you have further details about what you are trying to download and what is "not working"? We've tried USA500IDX and all is good.

Thanks.

Re: indexes

Posted: Wed Jun 24, 2015 12:09 pm
by omisis
I tried with Nikkei and Dow Jones and DAX, all does not work

Re: indexes

Posted: Wed Jun 24, 2015 1:16 pm
by tickstory
Hi -
Both and have just been tested and download fine.
Please provide further information such as an error message or screenshot if you require any additional assistance. Also check the forum for the error message you are getting.
Thanks.

Re: indexes

Posted: Wed Jun 24, 2015 4:44 pm
by omisis
there is no error message, the file is loaded, but is incomplete.
quality for 4 weeks and only 86%.
in the forum I can not find any help.

Re: indexes

Posted: Wed Jun 24, 2015 10:58 pm
by tickstory
Check the FAQ, please for "I am not getting 99.9% modelling quality on my back-tests":

http://tickstory.com/forum/viewtopic.php?f=2&t=613

Thanks.

Re: indexes

Posted: Thu Jun 25, 2015 8:14 am
by omisis
I've read the FAQ, it does not affect my problem.
I can accessible by all other instruments 99% quality.
This means that the settings are correct.
ONLY with INDEXES cannot get the quality.
Thank you for serving effortless

Re: indexes

Posted: Thu Jun 25, 2015 8:59 am
by tickstory
Hi - You will note that the symbol name in Dukascopy is "JPNIDXJPY" whereas your MT4 symbol name is "[JP225]" (note the braces). You will need to use the "Maps To" field to map the Dukascopy symbol to your MT4 symbol name. This process is described in the manual and also if you search the forum for "Maps to".

Regards.

Re: indexes

Posted: Thu Jun 25, 2015 7:17 pm
by omisis
Thank Tickstory team, that was the crucial clue.
Now everything works.
Thank you for great service.